Assistant Manager

• Jan 2016 - Present

• Responsible for management of team of more than 6 employees on any shift• Conducted new employee training including Health and Safety procedures• Assigned daily staff shift responsibilities• Responsible for end of day cash reconciliations, stock counts and filing of management reports to head office• Exceeded monthly sales target by average of 10% at my shifts • Created new product tracking and projection procedures implemented at store

Assistant Manager

• Oct 2013 - Apr 2019

Shift Manager

• Nov 2013 - Oct 2015

- Training, Job aids and Job knowledge.- Critical and shortage of item.- Daily updates of operations formats and checklists.- Supply ordering.Complete checklists and procedures for cash reporting- Inventory control and scheduling during shift.- Monthly stock taking with Restaurant General Manager.- Other duties as assigned by my supervisor.

Transaction Officer

• Feb 2011 - Nov 2013

• Client facing role attending to clients on a daily basis • Daily verification of clients records and receipts and documentation reviews • Attended to requests from internal and external clients for processing financial transactions. Included preparing drafts / money orders and transferring funds between accounts • Met the firm's high client service levels and exceeded client expectations by processing incoming requests efficiently and in accordance with procedures and policies • Timely identified and escalated non-conforming requests to appropriate areas for authorization Show less

National Youth Service corps

• Oct 2009 - Nov 2010

- Teaching Computer Studies and Economics. - Conducting morning session with students - Teaching Computer Studies and Economics. - Conducting morning session with students

Customer Service (TreasuryBill Unit

• Aug 2005 - Nov 2006

- Opening of Clients Account. - Preparation of Clients Treasury Bill Account (TBA). - Preparation of Memo for Upfront Interest Payment. - Redemption of Funds & Rediscounting. - Responding to Client Complaints. - Opening of Clients Account. - Preparation of Clients Treasury Bill Account (TBA). - Preparation of Memo for Upfront Interest Payment. - Redemption of Funds & Rediscounting. - Responding to Client Complaints.

Teacher

• Feb 2002 - Aug 2004

- Teaching. / Designing of cards & Typing of Documents. - Depositing of money into Bank. - Teaching. / Designing of cards & Typing of Documents. - Depositing of money into Bank.