Experience

Netop Business Systems

• IT Services and IT Consulting
• 1 - 100 Employee

• System Support Specialist

  • Mar 2021 - Present

  . Data analysis/monitoring pos activity report on a daily basis. • Activity monitoring on inactive terminals/active terminals across Banks/urgent support visitation and calls • Weekly spooling of visitation report logged by field support engineers on the infinity visitation portal, merged with remote monitoring activity report to be sent across all banks for weekly report activities on their terminals •Provide Technical and administrative support to staff, merchants and banks. • Weekly request on database from Nibss portal. • Carryout Internal and External customer technical support. • Analysis on transacting terminals(using Power BI, to query report) provided to confirm authenticity. Show less



Zenith Bank Plc

• Nigeria
• Banking
• 700 & Above Employee

• System Analyst

  • Jun 2019 - Feb 2021

  .Data analysis/monitoring pos activity report on a daily basis/numbers of terminals allocated/reduced numbers of terminals by bank from PTSP as the payment terminal service providers. • Activity monitoring on inactive terminals/active terminals for the Bank/urgent support visitation and calls • Weekly spooling of visitation report logged by field support engineers on the visitation portal, merged with remote monitoring activity report to be sent bank's management for weekly report activities on their terminals •Provide Technical and administrative support to staff, merchants. • Carryout Internal and External customer technical support. • Analysis on transacting terminals . Processing of zenithbank mastercards on powercard software. .Preparing PTSP feedback report. .Preparing management POS report. Show less



First City Monument Bank Limited

• Banking
• 700 & Above Employee

• System Technician

  • Sep 2014 - Jun 2019

  1. Interfacing between merchants and bank 2. Building close bank/merchant relationship. 3. Technical support of merchants. 4. collection merchants' data and information. 5. Growing bank's collection 6. Acquiring more merchants for the bank. 1. Interfacing between merchants and bank 2. Building close bank/merchant relationship. 3. Technical support of merchants. 4. collection merchants' data and information. 5. Growing bank's collection 6. Acquiring more merchants for the bank.