Joseph Ndung'u
Programs Associate at The Leila Janah Foundation- Claim this Profile
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Bio
Credentials
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Certified Associate in Project Management (CAPM)
Corporate Staffing Services KenyaSep, 2023- Nov, 2024 -
Social Media Strategy Training and Certification
HubSpotAug, 2019- Nov, 2024
Experience
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The Leila Janah Foundation
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Programs Associate
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Feb 2022 - Present
Programs Associate at the Leila Janah Foundation. Leila believed that Giving Work was a far more powerful tool to eradicating poverty than giving aid, as it creates a permanent pathway toward economic security and financial independence. This foundation honors her vision of Giving Work, by focusing on non-profit programs that drive economic mobility for people living in underserved communities. Programs Associate at the Leila Janah Foundation. Leila believed that Giving Work was a far more powerful tool to eradicating poverty than giving aid, as it creates a permanent pathway toward economic security and financial independence. This foundation honors her vision of Giving Work, by focusing on non-profit programs that drive economic mobility for people living in underserved communities.
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Sama
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United States
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IT Services and IT Consulting
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700 & Above Employee
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People Engagement and Communication
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Apr 2020 - Feb 2022
HIGHLIGHTS: Successfully produced and ran a Virtual Business Competition Finale to a company-wide audience of 1000+ Sama Employees.Responsible for employee engagement in Global Service Delivery(GSD) teams to include developing and executing internal communication plans, special programs and assisting leaders with their department-level engagements. Also responsible for monitoring local media as it relates to Samasource and our clients. Ensures the Global Marketing team is aware and informed on East Africa communication plans and media events. Maintains a pulse on employee sentiment and helps with managing escalations.My responsibilities include but not limited to;1. Engage employees (especially service delivery staff) to enable a more productive and sustainable work environment.2. Develop defined engagement plans with measurable outcomes on Employee satisfaction, communication of company goals and programs, and support change management.3. Employee Engagement surveys – Help drive efforts related to using data and survey outcomes to identify & build action plans with the most valuable themes and stories to help our teams improve engagement and experience within GSD.4. Culture – helps create an inclusive, value based, and fun culture within GSD by implementing meaningful opportunities for teams to interact.5. Advise leadership from team leaders up to executives on how to better engage with employees.6. An expert on engagement and support cross-functional change management programs. Show less
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Marketing Analyst and Communications Manager
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Aug 2019 - Apr 2020
HIGHLIGHT OF MY TENURE: I was able to come up with a weekly cadence for content displayed in our Facebook Staff and Alumni Group which saw membership numbers rise from 696 to the current figure of 1,018 in less than 5 months since taking over as admin.I worked collaboratively with the Content Marketing Manager and was responsible for managing and handling the response to comments and messages across all Samasource social media channels by;● Using pre-written posts to respond to comments and/messages on LinkedIn, Twitter, Facebook and Instagram● Suggesting a response to comments/messages when there is no relevant pre-written post; if approved, add theresponse to the pre-written post document● Forwarding negative comments to the content marketing manager and VP of MarketingI was responsible for managing and engaging with Samasource online communities via;● Recommending posts to like and/or comment on via Twitter, Facebook and Instagram on a weekly basis● Sharing select content from the Samasource Facebook page to the Staff and Alumni Facebook group on aweekly basis● Adding members to the Samasource Staff and Alumni Facebook group and remove members and content thatdo not meet specified guidelines● Working with the content marketing manager to organize and manage online events for the Samasource Staffand Alumni Facebook group (i.e. watch parties, hiring events, etc.)Work with the content marketing manager manage and update the Samasource Editorial Calendar● Writing content to post in the Samasource Staff and Alumni Facebook group on a monthly basis● Researching, writing or sourcing content for Samasource social, web and email channels● Working with the content marketing manager to request engaging text, image and video content for socialmediaAs Community Manager I was able to assist the marketing team with additional tasks such as research, content creation, strategic planning, and report building, etc. Show less
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Web Research Associate, Samasource Ambassador.
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Oct 2016 - Aug 2019
Job Roles:1. Processing data as per client specifications.2. Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data.Key duties:-Research products across several platforms.-Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold.-Contribute to team effort by accomplishing related results as needed.-Perform any other duty as may be required or assigned. Show less
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Education
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2014 -
Kenya Institute of Mass Communication
Broadcast Journalism, Broadcasting. Business Communication. Editing. Ethics. Media Planning. Newswriting. Reporting.
Community
