Joseph Murray

Payroll and Benefits Representative at Justworks
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Contact Information
us****@****om
(386) 825-5501
Location
Brooklyn, New York, United States, US

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Cara Horchos

It was a privilege to work with Joe during his internship through the Drexel co-op program at the Project Management Institute. He worked on a number of projects for the membership department at PMI, including tracking membership reports and statistics and contributing to member programs and products. We were eager to get Joe’s help on all projects, large and small, and Joe had a great attitude about helping out on all projects assigned to him. With his keen intelligence, great analytical skills, amazing work ethic and professionalism, Joe is sure to be successful in whatever career path he chooses. Any organization would be lucky to have Joe on board. He will be sorely missed at PMI!

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Experience

    • United States
    • Human Resources Services
    • 700 & Above Employee
    • Payroll and Benefits Representative
      • Jun 2021 - Present

      ● Resolved complex payroll and benefits issues in a high-volume setting through various support channels (email, phone and chat); recognized consistently as top performer in terms of CSAT, quality assurance scores and volume ● Mentored and coached eleven teammates; developed, adapted and communicated feedback on a recurring basis ● Worked collaboratively with management to conduct interviews and analyze candidates for entry level roles ● Resolved complex payroll and benefits issues in a high-volume setting through various support channels (email, phone and chat); recognized consistently as top performer in terms of CSAT, quality assurance scores and volume ● Mentored and coached eleven teammates; developed, adapted and communicated feedback on a recurring basis ● Worked collaboratively with management to conduct interviews and analyze candidates for entry level roles

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Intern
      • Apr 2015 - Sep 2015

      ● Created profiles for roughly 300 local businesses and popular venues via collecting, organizing, and inputting information into a venue database; ensured geographic pins were displayed accurately in the mobile application ● Created profiles for roughly 300 local businesses and popular venues via collecting, organizing, and inputting information into a venue database; ensured geographic pins were displayed accurately in the mobile application

    • United States
    • Professional Training and Coaching
    • 700 & Above Employee
    • Intern
      • Sep 2013 - Mar 2014

      ● Led the creation and maintenance of membership dashboards as well as weekly and monthly membership reports shared with the leadership team on a regular basis ● Leveraged Excel pivot tables and advanced formulas to create the dashboards ● Led the creation and maintenance of membership dashboards as well as weekly and monthly membership reports shared with the leadership team on a regular basis ● Leveraged Excel pivot tables and advanced formulas to create the dashboards

Education

  • Excelsior University
    Bachelor's degree, Business Administration and Management, General
  • Drexel University

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