Tech 1

• May 2018 - Present

Autotech Supervisor

• Apr 2005 - May 2018

Responsible for department of 5 employees. Established training plans for new and current installers that allowed us to achieve Top 5 quality ranking in all Best Buy stores. Set the work schedules based on productivity and department goals. Assured an efficient and organized department by ordering product and parts for on-time installations. Created the marketing and demo displays for the product sales group. Negotiated and developed solutions to satisfy any customer service issues that arose.… Responsible for department of 5 employees. Established training plans for new and current installers that allowed us to achieve Top 5 quality ranking in all Best Buy stores. Set the work schedules based on productivity and department goals. Assured an efficient and organized department by ordering product and parts for on-time installations. Created the marketing and demo displays for the product sales group. Negotiated and developed solutions to satisfy any customer service issues that arose. Performed detailed and intricate car audio installations. Show more Show less

IT Intern

• May 2015 - Aug 2015

Day-to-day hardware/software; analysis, repair, installation, and configuration, while assisting staff with process-control equipment needs analysis and configuration of existing process-control equipment. Develop Day-to-day purchase proposal needs for equipment, equipment repair, or for project proposals.

Line Cook

• Mar 2004 - Apr 2005

Maintained two grills while producing a quality product in a timely fashion. In the absence of management, was responsible for kitchen staff and running a quality kitchen.

Customer Assistance and Inventory

• Apr 2002 - Oct 2004

Unloading trucks and stocking shelves with the proper products and keeping the shelves organized. Received orders and assisted customers with questions.