Network System Engineer II

Network System Engineer

• Jul 2020 - Present

Networking Specialist

• May 2011 - Jun 2020

Sales Associate

• May 2012 - Jul 2017

● Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers ● Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions ● Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices ● Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals ● Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items ● Kept apprised of emerging trends and provided informative customer service to assist in product selection ● Processed orders through system and coordinated product deliveries ● Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items ● Observed customer behaviors to identify security threats and escalate concerns to supervisors ● Educated customers on product and service offerings Show less