Joseph McQueen

Network Engineer at GlobalNOC
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Contact Information
us****@****om
(386) 825-5501
Location
Shelbyville, Indiana, United States, IN

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Credentials

  • Juniper Networks Certified Associate - Junos (JNCIA-Junos)
    Juniper Networks
    Feb, 2023
    - Nov, 2024
  • CompTIA Network+
    CompTIA
    Jul, 2021
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Jun, 2021
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Jul, 2020
    - Nov, 2024

Experience

  • GlobalNOC
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Network Engineer
      • Mar 2023 - Present

      Network engineer supporting I-Light, Indiana GigaPOP, Big Ten Academic Alliance, and GlobalNOC Tunnel Connectivity.

    • Network Operations and Control Technician
      • Sep 2021 - Feb 2023

      Provide Frontline support for Research and Education Networks supported by IU.-Respond to phone and e-mail inquiries from customers.-Communicate effectively with Network Engineering, Vendors, and Customers.-Create trouble tickets and document actions taken in resolving them.-Troubleshoot and diagnose network outages using monitoring software.

  • Walmart
    • United States
    • Retail
    • 700 & Above Employee
    • Stockman
      • May 2019 - Sep 2021

Education

  • Ivy Tech Community College
    Associate of Science - AS, Information Technology
    2019 - 2021

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