Experience

Packaging Specialties, Inc.

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Sales Engineer

  • Dec 2018 - Present

  Dedicated to improving sales with current and potential customers. Continue to support accounting with monthly/yearly reports regarding company product sales.

• Customer Service Representative/ Salesman

  • Jun 2017 - Dec 2018

  Continued to align with company sales goals while striving to improve customer relations.Conducted inspections of all incoming sheet material and loose components in addition to testing drums for performance requirements.

• Customer Service Representative/ Salesman

  • Nov 2000 - Jun 2017

  Customer follow-up and service recovery. Worked with purchasing to expedite factory components and create shipping quotes to customers. Pricing standard and custom drums with direct interaction with management.



Danly Die Set

• Canada
• Information Technology & Services
• 1 - 100 Employee

• National Customer Service Representative

  • 1999 - Nov 2000

  Cleveland call center processing orders, averaging over 90 phone calls per day. Quoted catalog die sets and service parts. Cleveland call center processing orders, averaging over 90 phone calls per day. Quoted catalog die sets and service parts.



Teledyne Hyson

• Junior Estimator

  • Jun 1989 - Jul 1998

  Estimated die sets, blue prints, technical sales of service components and liaison to national outside salesman. Estimated die sets, blue prints, technical sales of service components and liaison to national outside salesman.