Joseph Lorello
Business Development Manager at Action Door- Claim this Profile
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Bio
Credentials
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Registered Mechanical Engineer
Ohio State Board of Professional EngineersJun, 2005- Nov, 2024
Experience
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Action Door
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United States
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Construction
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1 - 100 Employee
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Business Development Manager
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Nov 2011 - Present
-Support the overall process of operational and sales management of specialty and engineered solutions to maintain short, medium, and long term sales cycles and profitability.-Manage price, margin, and volume trade offs based on product line to drive sales objectives.-Evaluate existing sales and business processes, product lines, and department activities to leverage core capabilities. -Ensure both inbound and outbound leads are being qualified and pushed through the sales cycle efficiently.-Serve as product line(s) manager and provide commercial leadership by conducting sales presentations, customer meetings, end user solicitations and training seminars. -Perform a mix of marketing activities as appropriate within geographic limits of Ohio to ensure a robust pipeline of opportunities and widen the sales funnel.-Implement and administer company wide CRM (Salesforce); reporting, adoption, & training .
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Sales Engineer
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Nov 2011 - Present
-Perform inside and outside consultative/technical sales.-Support market developing activities through continuing education presentations, cold call, and targeted prospect generating campaigns.-Perform project take off's, estimating, and planning.-Manage effectively the sales process through prospect development / tender receipt, proposal, presentation and closing negotiations.-Project management including: Support contract compliance through the negotiation of company contractual and payment terms, ensuring all aspects are understood and accepted.-Oversee the completions of submital&closeout documents, project engineering, billing and AR through project closeouts.-Site management, trade labor, coordination, planning, and QA.
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Branch Manager
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May 2006 - Nov 2011
-Oversee planning, administration and general management issues, including day-to-day supervision of staff; by motivating, organizing and encouraging teamwork within the workforce to ensure set productivity targets are met.-Responsible for oversight of operating financials, P&L, AP/AR functions-Responsible to lead, develop and manage the Field Operations resources.-Identify, monitor and manage customer service standards, including timeliness and professionalism.-Recommend and implement necessary action to improve revenue generation and profitability within the department.-Ensure effective dispatching of technicians, timely completion of work orders and accuracy and timeliness of billing process.-Drive direct labor utilization, margin and customer satisfaction metrics.-Proactively support the internal safety program and initiatives, comply with all safety policies and procedures (including customer site specific programs), and ensure utilization of safe work practices on site, in the warehouse and office.-Ensure workmanship adheres to company quality standards, and identify and implement improvements to standards as appropriate.-Maintain positive customer relationships, in collaboration with other regional offices
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Education
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2012 - 2014
Cleveland State University
Executive Master of Business Administration (EMBA), Summa Cum Laude -
1999 - 2005
Cleveland State University
Bachelor of Science (BS), Mechanical Engineering
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