Joseph Lodato

Owner at Five Star Painting
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Contact Information
us****@****om
(386) 825-5501
Location
GE

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Patricia P. Brazil

Joseph is a true Hospitality Professional. During this time he has proven to be an excellent leader during some of the most difficult economic times in the hotel business. He is a hard working individual with a true commitment to driving revenues as well as containing costs in his areas of responsibilities. He is well versed in his knowledge of budgets and understands the importance of service without increasing costs. Joseph excels at managing competing deadlines and tasks while ensuring hotel guests and his team members needs were met.

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Credentials

  • Certified Meeting Professional
    Convention Industry Council
    Jan, 1998
    - Nov, 2024

Experience

    • Consumer Services
    • 100 - 200 Employee
    • Owner
      • Feb 2013 - Present

      Five Star Painting is about providing an experience. "Painting is no longer just something you have to do to maintain your home. It is about making a statement about who you are! Painting is a reflection of the way we live and what we are all about. I know the importance of building customer relationships and with my hospitality experience, that is what I enjoy doing. My focus is on providing a quality painting experience to Henry County residents from a professional team who exceeds expectations - and on top of all of that, it's affordable."

    • United States
    • Hospitality
    • 700 & Above Employee
    • Director of Operations
      • Feb 2004 - Feb 2012

      RENAISSANCE CONCOURSE ATLANTA AIRPORT HOTEL Hold P&L accountability for and oversee day to day operations of $20M, 387-room hotel with 35,000sq ft of meeting space, ranked 16 for Problem Experienced excellence. Create performance and budgeting goals and assess financial impact of all departments and revenue centers: Rooms, Front Office, Logistics, Kitchen, Loss Prevention, & Housekeeping. Steer efficient hotel operations by championing the acquisition and productive flow of information, allowing hotel to identify and meet needs of both guests and department management.

    • Director of Event Management
      • Jan 2000 - Feb 2004

       DIRECTOR OF EVENT MANAGEMENT, 2000 to 2004 RENAISSANCE CONCOURSE ATLANTA AIRPORT HOTEL –Recruited to launch newly acquired hotel and staff under Marriott performance standards. Executive leadership of profitability and performance, delivering balanced scorecard by managing all aspects of revenue generation, cost reduction and customer service in Banquets, Event Technology/Management and hotel Business Center.Performance Highlights:▫ Exceeded departmental sales and profitability goals with consistent 105% department performance.▫ Implemented financial management system to meet Marriott standards of itemizing and tracking cost.▫ Created new method of tracking beverage cost by putting beverage department in place.Key Contributions & Change Management:▫ Readied staff for complex events of large groups from 500-1000 previous hotel brand had not undertaken.▫ Guided new staff through retraining; overcame resistance by demonstrating benefits of new system.▫ Spearheaded and orchestrated implementation of Meeting Concierge program, which improved client experience and performance of Event Managers previously working 16 hours a day to execute events.Sales Training & Development Highlights:▫ Improved sales and improved customer satisfaction by promoting consultative approach..▫ Created new sales training manuals on opportunities for upselling in every aspect of event planning.▫ Evaluated and mentored sales staff; performed semiannual reviews and created quarterly bonus program

    • Convention Sales Manager
      • Mar 1996 - Dec 1999

       CONVENTION SALES MANAGER - ATLANTA MARRIOTT MARQUIS; 1996 to 2000Promoted to role delivering high revenue impact through convention sales for events with up to 5,000 attendees and annual convention clients. Consistently achieved 100+% of performance goals, cultivating client relationship, executing contract negotiations and logistical planning for all aspects of complex, multi-day events.

    • CATERING Sales Manager
      • Jan 1993 - Mar 1996

      Responsibilities included cold calling clients to uncover new business opportunities. Also handled logistics, creating and coordinating menus for both local corporate and social groups. Group sizes included 10 to 1,000 guests.

    • Banquet Manager/Maitre'd
      • Jan 1991 - Feb 1993

      Promoted from managing local and social group events of 400 to overseeing 8 team captains and banquet staff of up to 200, servicing up to 5,000 guests at a single event. Act as liaison with clients to build long-term customer relationships, while masterminding event logistics.

    • Assistant Banquet Manager
      • Jan 1989 - Jan 1991

      Earned opportunity to drive revenue on larger scale by earning promotion to banquet management. Integral role orchestrating all phases of events. Led banquet staff of up to 200, with up to 5,000 guests at 1 event; coordinated multiple, simultaneous events with multiple courses and special requests.

Education

  • Broward Community College
    Associate in Science, Hospitality
    1981 - 1983

Community

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