Network Engineer

• Sep 2021 - Present

Use a variety of monitoring tools (SolarWinds, LiveAction, SNMP v3) to identify potential network issues in a global terrestrial network utilizing VPLS, P2P, MPLS, DIA, DMVPN, and LTE technologies. These technologies were leveraged for backhaul networks that handled data and IP multicast video.Familiarity with concepts and hands-on experience involving ethernet, fiber optics, QinQ/802.1Q, HSRP, BGP routing, TACACS+ administration and deployment (ACS and ISE), NTP hardening, and VLANs.Configure, deploy, troubleshoot, and resolve issues related to network connectivity, equipment alarms, core device status, and routing. Primarily work with Cisco brand hardware and software related to Cisco Smart Licensing, Transport Gateway, ASR, ISR, Catalyst, Nexus, ISE, ASA, and legacy devices.Answer inbound customer support calls and emails.Provide remote support for field technicians and facility personnel.Work with vendors to create trouble tickets (internal and external) and obtain regular status updates.Maintain department documentation and compile shift reports as needed Show less

Junior Network Engineer

• Mar 2020 - Sep 2021

NOC Technician II

• Jun 2019 - Mar 2020

Emergency Medical Technician/Security Officer

• Jul 2008 - Mar 2017

Managed inventory and movement of medical supplies for 20 EMTs and 50 areas of staged medical equipment. Managed orders and stocking of medical equipment for the department. Created supplemental medical kits for specialized emergencies along with training materials and a Standard Operating Procedure. Set the standard for medical report templates as designated by Risk Management and Workers’ Compensation. Completed 2,600+ legally-binding reports over 8 years. Provided witness testimony via depositions for Venetian |Palazzo legal associates. Created training materials to assist EMTs and Security Officers with proper documentation procedures. Patient and guest contact spanning 10+ years where thorough communication and information gathering was pivotal to providing diagnostic impressions or appropriate care. Provided Controlled FORCE training as an instructor for the Security Training Department. Managed additional medical projects for the Assistant Director of Security. Show less

Emergency Department Technician

• Mar 2007 - May 2008

Emergency Medical Technician - Basic

• Jul 2005 - Mar 2007