Joseph Landry
Service Desk Technician II at Xterra Solutions, Inc.- Claim this Profile
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Bio
Experience
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Xterra Solutions, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Service Desk Technician II
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May 2022 - Present
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Jones Walker LLP
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United States
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Law Practice
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500 - 600 Employee
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Service Desk Technician
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Jun 2020 - May 2022
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Lead IT Technician
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Dec 2019 - Apr 2020
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Coushatta Casino Resort
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United States
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Gambling Facilities and Casinos
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300 - 400 Employee
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IT Support Technician
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Apr 2019 - Dec 2019
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Apprentice HVAC Technician
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Oct 2018 - Apr 2019
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Omega Computer Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior IT Specialist
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Dec 2012 - Dec 2019
I have performed a multitude of services to all of my clients from simple tasks such as backups, virus removal, and cleaning out old files and software, to tackling innovative and challenging projects like setting up a HIPAA-compliant email exchange server, or custom-tailoring PC's specifically for a business's direct needs. I have performed a multitude of services to all of my clients from simple tasks such as backups, virus removal, and cleaning out old files and software, to tackling innovative and challenging projects like setting up a HIPAA-compliant email exchange server, or custom-tailoring PC's specifically for a business's direct needs.
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DEXCOMM Communication Services
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Telecommunications
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1 - 100 Employee
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Operator
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Jan 2017 - Apr 2017
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University of Louisiana at Lafayette
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United States
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Higher Education
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200 - 300 Employee
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Student Aide
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Sep 2013 - May 2014
Maintained detailed organization of student transcripts in the filing room. Handled and transcribed sensitive student information using CDS/ISIS. Achieved an impressive level of efficiency in transcribing information accurately and punctually. Successfully assisted the university's IT team in tackling smaller PC issues in the office. Maintained detailed organization of student transcripts in the filing room. Handled and transcribed sensitive student information using CDS/ISIS. Achieved an impressive level of efficiency in transcribing information accurately and punctually. Successfully assisted the university's IT team in tackling smaller PC issues in the office.
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Education
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Western Governors University
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University of Louisiana at Lafayette
Partial Bachelor's Degree, Computer Science, Informatics