Joseph Kwan

Data Team Lead at ConnectureDRX
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Contact Information
us****@****om
(386) 825-5501
Location
El Monte, California, United States, US

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Experience

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Data Team Lead
      • Jan 2022 - Present

    • Data Team Lead
      • Jan 2022 - Present

    • Data Team Lead
      • Jan 2022 - Present

    • Senior Data Analyst
      • Jun 2018 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Healthcare Information Consultant
      • Jun 2017 - Jun 2018

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Data Analyst
      • Jul 2016 - Jun 2017

      • Utilize Microsoft SQL Server to perform tasks like backup, restore, and load new data.• Create reports with Microsoft Visual Studio interfacing with production data for filtering and analysis.• Utilize Microsoft Visual Studio to process incoming data in a variety of file formats.• Automate work processes incorporating error checking to improve efficiency and reduce workloads.• Create, update, modify, and improve code for new and existing products, reports, and procedures during platform upgrades. Show less

    • Associate Data Analyst
      • May 2014 - Jul 2016

      • Utilized SQL to perform database tasks like backup, restore, and loading new data.• Created reports with Microsoft Visual Studio interfacing with production data for filtering and analysis• Automated work processes incorporating error checking to improve efficiency and reduce workloads.• Created, updated, modified, and improved code for new and existing products and procedures.• Processed and loaded large amounts of client data for use by a SaaS platform.

    • United States
    • Information Technology and Services
    • 1 - 100 Employee
    • Implementation Coordinator
      • Jun 2012 - May 2014

      • Analyzed, organized, and ensured completeness of product implementation • Coordinates continuous implementation support with internal and external customers • Created documentation of current and future processes • Trained clients and coworkers on internal applications, tools, and processes • Participated in the creation, development, and implementation of new products. • Utilized SQL to perform database tasks like backup, restore, and loading new data. • Analyzed, organized, and ensured completeness of product implementation • Coordinates continuous implementation support with internal and external customers • Created documentation of current and future processes • Trained clients and coworkers on internal applications, tools, and processes • Participated in the creation, development, and implementation of new products. • Utilized SQL to perform database tasks like backup, restore, and loading new data.

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Operations Manager
      • Oct 2010 - Apr 2012

      • Maintained relationships with vendors to negotiate pricing and product sourcing• Ensured demands from internal customers are met such as technical and internal customer support• Created and executed non-standard business projects to fulfill requests from customers and vendors• Managed a team of five subordinates and trained them on new processes and skills to complete projects• Created financial reports and data reporting techniques using ERP and SQL systems• Created and documented new work flow processes for training and process improvement analysis Show less

    • Operations Assistant
      • Jan 2010 - Oct 2010

      • Managed supply of terminals and their various programming processes and documentation• Provided level 2 and 3 customer and technical support to internal and external customers• Analyzed data for data analysis to internal customers and credit adjustments to external customers• Managed merchant and sales person commission rates

Education

  • California State University-Fullerton
    Bachelor’s Degree, Business Administration, Management and Operations
    2002 - 2009
  • Pasadena City College
    General Education
    2000 - 2002

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