Experience

First Choice Services, Inc

• United States
• Consumer Services
• 1 - 100 Employee

• Estimator

  • Oct 2021 - Present



SERVPRO of Howard County

• United States
• Consumer Services
• 1 - 100 Employee

• Production Manager

  • Dec 2020 - Oct 2021



SERVPRO of Washington, DC

• United States
• Facilities Services
• 1 - 100 Employee

• Project Manager

  • Apr 2015 - Dec 2020



South River Restoration, Inc.

• Estimator / Senior Field Supervisor

  • 2006 - 2014

  -Sketch large loss claims and enter line items using Xactimate software.-Inspect loss sites and estimate scope of work.-Estimate projects submitted by field supervisors and project managers.-Train and assist with accuracy and efficiency of field work documentation.-Audit jobs for gross profit.-Work in conjunction with third party organizations e.g. contractor connections, Alacrity, Innovation properties.-Work flexible hours during weekdays and weekends.-Train and supervise workers in methods of cleaning and restoring interiors of homes, including contents and structure. -Inspect completed work and work in progress for conformance to standards. -Resolve workers' problems through proper management procedures. -Explain methods of restoration and attempt to persuade prospective customers to contract for services. -Access and determine restorable and non-restorable items in a loss.-Capability of detail inventory and itemizing contents.Placed fans and dehumidifiers in strategic room locations to remove moisture from affected structure in residential and commercial claims. -Verified moisture presence using the latest technology in moisture detectors. -Inspected completed restoration to ensure conformance to standards. -Calls all material interested persons and communicate job progress.-General site maintenance and safety.



Eco Interior Maintenance

• United States
• Facilities Services
• 1 - 100 Employee

• Account Manager

  • 2004 - 2006

  -Commercial carpet and upholstery cleaning.-Detailed cleaning of office and common areas.-Training of new hires and quality assurance.-Management of cleaning and maintenance of multiple large accounts in the Maryland, DC and Virginia area. -Commercial carpet and upholstery cleaning.-Detailed cleaning of office and common areas.-Training of new hires and quality assurance.-Management of cleaning and maintenance of multiple large accounts in the Maryland, DC and Virginia area.