Experience

Bauer's Intelligent Transportation

• United States
• Truck Transportation
• 1 - 100 Employee

• Lead Scheduler

  • Oct 2014 - Present

  •Ensure maximum utilization of vehicles and operational personnel•Familiarity of the entire fleet with a thorough knowledge of the condition and availability of all functional vehicles•Complete knowledge of, enforcement of and adherence to all company policies and procedures•Electronic report writing and reconciliation of data as well as communication with drivers, other staff and organization members•Complete investigations to verify and resolve all customer complaints and inquiries•Maintain multiple data basis for each segment of responsability Scheduling of Chauffeurs:•Ensure chauffeurs are scheduled on reservations that match their ability•Maintain database of all chauffeur’s ability/skills•Submit Per Diem Check Requests as necessary•Ensure chauffeurs are scheduled in correct vehicles in-conjunction with their license certifications•Ensure chauffeurs are scheduled in correct vehicles in-conjunction with certifications from safety & training•Ensure chauffeurs remain in-compliance with DOT regulations on a daily and weekly basisScheduling Of Vehicles:•Ensure vehicle requested by client meets the requirements of reservation itinerary•Road conditions, length and weight restrictions•Ensure vehicle meets passenger requirements of reservation•Ensure vehicle meets requested vehicle amenities by client•Ensure scheduled vehicles have mandatory requirements•Identifying Problems with Reservation:•Ensure length of reservation is in compliance with DOT regulations•Ensure itinerary is appropriate for vehicle capabilities•Ensure that the standard for a client with 3 or more reservations at one time are met •Update Livery Coach with pertinent information regarding the reservation to alert dispatchers •Communicate logistical issues or concerns with the appropriate sales representative and work in-conjunction with them to resolve pending operational issues•scheduling of chauffeurs matches their current availability Show less

• Lead Dispatcher

  • Oct 2012 - Oct 2014

  •Serve as the contact person for all dispatchers, as well as chauffeurs in regards to scheduling/assigning jobs•Use reservation system to make reservations, and have a strong knowledge of the sales and booking techniques•Making sure all runs for the next day is accounted for before leaving shift•All unusual activity noted in the Operations daily pass down activity book•Marking activity book for all late runs, no shows, vehicle breakdowns, or any other unusual activity. Completed the employee activity report when applicable•Complete knowledge and enforcement of all company policies and procedures •Monitoring of, and stocking of, all vehicles. •Familiarity of the entire fleet with a thorough knowledge of all functions of vehicles•Working with Sales so they are always aware of the availability/condition of the equipment•Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations•Monitor that chauffeurs are checking in with dispatch; ensuring they arrive on time to work, as well as when they arrive to the pickup and drop off locations•Covering all new reservations in vehicles that are already on the road as to utilize a vehicle to ensure a higher profit margin from each vehicle•Monitoring the cleanliness and required dress of chauffeurs to include all GPS Devices and map books were present at Chauffeur check-in•Investigations to verify and resolve all customer complaints and inquiries•Collaborate with the Operations Manager in order to formulate and implement policies, procedures, goals, and objectives•Managing/reviewing every passdown to ensure the dispatchers have accurately and appropriately addressed any and all issues•Responsible for the scheduling of dispatch and gatekeepers Show less

• Dispatch Operations

  • Oct 2010 - Oct 2012

  •Key Control •Vehicle inventory •Keep the lot and parking areas organized•Three hour call to Chauffeur confirming the yard time with the Chauffeur.•Insure Chauffeur arrives on time to base for their runs.•Verify Chauffeur is in uniform and in professional attire.•Chauffeur has all necessary paperwork and supplies.•Go over the paperwork and special instructions with each Chauffeur.•Confirm Chauffeur has called client one (1) hour prior to spot time.•Make sure Chauffeur leaves the yard to his pick up on time.•Track drivers spot time, Confirm Chauffeur has passenger on board.•Confirm Chauffeur is following instructions and directions.•Confirm Chauffeur has completed his/her job and is ready for further instructions.•Check in the Chauffeur and inspect the vehicle after the run is finished.•Make sure the Chauffeur has completed the DVIR properly.•Inspect vehicles for damage, refueling and if vehicles need to be clean (glasses replaced, all drinks that were used, etc.)•Make sure the Gate is always closed. Log staff and visitors in and out of facility.•Insure equipment is ready at least 3 hours prior to the scheduled Chauffeur arrives to base.•Track flight updates/traffic updates/track all retail vehicles.•Accomplish other tasks given by the supervisor.•Report any accident or incident to the supervisor, Livery and on the dispatch report. Show less



Kohl's

• United States
• Retail
• 700 & Above Employee

• Operations Area Supervisor

  • Nov 2009 - Oct 2010

  •Lead and assisted Freight and Ad Set teams •Ensure Ad Set consistency via the Ad Set Audit•Observed and coached Associates as necessary to improve performance and behaviors•Ensured all Associates safely operate equipment•Provided input to Supervisor on performance and disciplinary issues of Associates•Lead, utilized and adhered to continuous best flow practices while unloading merchandise•Ensured all unload and freight processing equipment is staged and ready for use prior to all shifts•Inspected all equipment to ensure that it is in working order •Assists with price changes, ISC memos, callbacks, transfers, and other paperwork •Assisted in implementation and maintenance of all Company stockroom capacity and organizational guidelines•Prioritized hanging/processing of ad merchandise and new receipts•Ensured the sales floor is customer-ready •Collected trash, sorted hangers, compacted cardboard, and performed other stock and fixture maintenance tasks as required•Responsible for effectively using Company tools (i.e. Storenet, K-Planner, Communication Books•Worked with Area Supervisors and Sales Supervisors to ensure integrity and adherence to the communication manual•Communicated policies and procedures; orientated and trained new Associates•Lead and assisted selling floor department associates and management•Assisted in ensuring Company merchandise presentation directives and standards are met •Lead Associates in receiving/stocking and merchandise presentation. •Ensured accuracy of completed paperwork, vendor returns, transfers and all other merchandise handling functions. •Assisted in completion of USA counts•Ensured accurate completion of merchandise sets, planograms and other directives•Monitored productivity of replenishment team to current Best Practice standards Show less

• Freight Associate

  • Nov 2008 - Nov 2009

  •Utilized and adhered to Company best practices when unloading merchandise•Prepped merchandise for the merchandising process by ensuring merchandise is sorted and staged appropriately•Removed merchandise from cartons and packaging, placed merchandise on proper hanger, verified price ticket information and ticketed merchandise as required•Applied appropriate EAS tags to merchandise according to Loss Prevention guidelines•Prioritized hanging/processing of ad merchandise and new receipts•Followed Company merchandise presentation directives and standards •Maintained all Company stockroom capacity and organizational guidelines•Properly loaded merchandise, fixtures and/or supplies onto trucks for transfer or return•Checked in and processed direct shipments of merchandise, fixtures and supplies for the selling floor or stockroom areas•Assisted with assembling fixtures and furniture when needed•Checked for seal discrepancies and misdirected shipments and reported discrepancies •Assisted with price changes, USA counts and used RF equipment as needed•Collected trash, sorted hangers, compacted cardboard and performed other stock and fixture maintenance tasks as required•Ensures the sales floor is customer ready •Repositioned floor fixtures to the correct positions by the end of each shift•Adhered to all safety rules and regulations as outlined in the Safety Manual Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• 19D Cavalry Scout

  • Feb 2006 - Feb 2008

  Responsible for being the eyes and ears of the commander. Engage the enemy in the field, track and report their activity and direct the employment of weapon systems to their locations. Secure and prepare ammunition on scout vehicles Perform navigation during combat Report information on terrain, weather and enemy Collect data to classify routes, tunnels and bridges Responsible for being the eyes and ears of the commander. Engage the enemy in the field, track and report their activity and direct the employment of weapon systems to their locations. Secure and prepare ammunition on scout vehicles Perform navigation during combat Report information on terrain, weather and enemy Collect data to classify routes, tunnels and bridges