Joseph Kelly

Sales Consultant / Window Treatment Specialist at Avalon Flooring USA
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Contact Information
us****@****om
(386) 825-5501
Location
Ocean City, New Jersey, United States, JE
Languages
  • English -
Skills

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Credentials

  • Customer Service Support
    Customer Service Excellence
  • Hospitality Quotient
    Hospitality Quotient

Experience

  • Avalon Flooring
    • United States
    • Retail
    • 100 - 200 Employee
    • Sales Consultant / Window Treatment Specialist
      • Aug 1997 - Present

      Drive incremental sales through in-store and outside new business development with interior designers, home builders, general contractors, property managers and installers. Meeting all sales performance goals and profit margins that are acceptable to the company, while delivering outstanding customer service. Fundamental responsibilities include greeting the customer in the showroom, qualifying the sale, arrange presentations to explain the quality of the products selected. Bring a clear sense of order, balance, perspective and harmony through good design and careful color choices. Provide sketches and 3 dimensional renderings of proposed designs for the space of the project. Estimate the cost and follow up timely and professionally with clients on all requests and/or challenges. Show less

  • Sherwin-Williams
    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Assistant Store Manager / Credit Manager
      • Oct 1989 - Aug 1997

      Manage and execute credit collection activities. Complete documentation to support collection calls. Manage the receivables and identify corrective action needed. Interviewed, trained and supervised daily functions of the sales staff. Assist retail and wholesale customers in selecting the appropriate paint, wallpaper and window treatment products. Make outside sales calls and develop store target accounts. Resolve customer challenges within the company guidelines. Ensure customers quality and service expectations are met. Show less

Education

  • Atlantic Cape Community College
    Finance Certification
  • Mainland Regional High School
    4 yr, General Business
    1978 - 1982

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