Joseph Kalaska
Customer Training Advisor at Impel- Claim this Profile
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Experience
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Impel
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Greece
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Business Consulting and Services
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1 - 100 Employee
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Customer Training Advisor
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Oct 2023 - Present
Syracuse, NY
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Customer Success Manager (Enterprise)
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Jul 2017 - Oct 2023
Syracuse, New York Area
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Terakeet
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United States
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Marketing Services
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300 - 400 Employee
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Senior Brand Strategist
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Dec 2013 - Jun 2017
● Providing support and mentorship to less experienced strategists ● Collaborating with other members of the Terakeet team to develop and implement campaign strategies & tactics capable of achieving client-specific contract objectives. ● Contributing strategy ideas and feedback during organizational and client-specific team meetings as needed. ● Staying current on market related trends (particularly those directly related to a given client). ● Providing feedback to Brand Strategy… Show more ● Providing support and mentorship to less experienced strategists ● Collaborating with other members of the Terakeet team to develop and implement campaign strategies & tactics capable of achieving client-specific contract objectives. ● Contributing strategy ideas and feedback during organizational and client-specific team meetings as needed. ● Staying current on market related trends (particularly those directly related to a given client). ● Providing feedback to Brand Strategy Supervisors as well as other Terakeet team members to aid in the continued refinement of internal processes used to document and deliver (successful) campaign strategies. ● Facilitating the continued development of a work environment that stimulates personal growth and advancement across the organization. ● Profound knowledge of the Google search platform and algorithm. ● Application-based experience with on-page and off-page optimization techniques and best practices. ● Proficiency in the use & application of third-party tools (ex. OSE, Stat, etc.) and a willingness to learn and adapt to new technology as necessary ● Ability to understand search-marketing industry related trends and emerging technologies. ● Strong verbal, written and digital communication skills. ● Team player mentality yet able to work independently and learn adaptively Show less
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Bank of New York Mellon
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India
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Banking
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Investment Treasurer
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Nov 2009 - Dec 2013
East Syracuse, New York
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Education
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State University of New York College at Brockport
Bachelor's degree, Sociology