Joseph Kalaska

Customer Training Advisor at Impel
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Location
East Syracuse, US

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Experience

    • Greece
    • Business Consulting and Services
    • 1 - 100 Employee
    • Customer Training Advisor
      • Oct 2023 - Present

      Syracuse, NY

    • Customer Success Manager (Enterprise)
      • Jul 2017 - Oct 2023

      Syracuse, New York Area

    • United States
    • Marketing Services
    • 300 - 400 Employee
    • Senior Brand Strategist
      • Dec 2013 - Jun 2017

      ● Providing support and mentorship to less experienced strategists ● Collaborating with other members of the Terakeet team to develop and implement campaign strategies & tactics capable of achieving client-specific contract objectives. ● Contributing strategy ideas and feedback during organizational and client-specific team meetings as needed. ● Staying current on market related trends (particularly those directly related to a given client). ● Providing feedback to Brand Strategy… Show more ● Providing support and mentorship to less experienced strategists ● Collaborating with other members of the Terakeet team to develop and implement campaign strategies & tactics capable of achieving client-specific contract objectives. ● Contributing strategy ideas and feedback during organizational and client-specific team meetings as needed. ● Staying current on market related trends (particularly those directly related to a given client). ● Providing feedback to Brand Strategy Supervisors as well as other Terakeet team members to aid in the continued refinement of internal processes used to document and deliver (successful) campaign strategies. ● Facilitating the continued development of a work environment that stimulates personal growth and advancement across the organization. ● Profound knowledge of the Google search platform and algorithm. ● Application-based experience with on-page and off-page optimization techniques and best practices. ● Proficiency in the use & application of third-party tools (ex. OSE, Stat, etc.) and a willingness to learn and adapt to new technology as necessary ● Ability to understand search-marketing industry related trends and emerging technologies. ● Strong verbal, written and digital communication skills. ● Team player mentality yet able to work independently and learn adaptively Show less

    • Investment Treasurer
      • Nov 2009 - Dec 2013

      East Syracuse, New York

Education

  • State University of New York College at Brockport
    Bachelor's degree, Sociology
    2003 - 2005

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