Experience

ZICTA

• 1 - 100 Employee

• Consumer Complaint management Officer

  • Jan 2018 - Present

• Customer Complaint Management

  • 2018 - Present



ICT regulator

• United States
• IT Services and IT Consulting

• Front Desk Receptionist

  • Jan 2017 - Present

  The Professional face of the organisation, Responsible for Welcoming clients, handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries and complaints, and sorting and distributing mail. Mail also schedule meetings. The Professional face of the organisation, Responsible for Welcoming clients, handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries and complaints, and sorting and distributing mail. Mail also schedule meetings.



K.C.A

• France
• Banking

• Customer Service Representative

  • Jun 2015 - Jun 2016

  Part time position Part time position



Protea Hotel Lusaka

• Customer Relations Officer

  • Aug 2014 - Apr 2015

  (Temporary position) (Temporary position)


Southern Sun Ridgeway hotel
• Receptionist

  • 2010 - 2014