Experience

Circle City HQ

• United States
• Telecommunications
• 1 - 100 Employee

• Commission Sales Associate

  • Apr 2023 - Present



DISH Network

• United States
• Telecommunications
• 700 & Above Employee

• Installation Technician

  • Apr 2023 - Present



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Package Handler

  • Oct 2022 - Jan 2023



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Satellite Technician

  • Apr 2019 - Apr 2022

  Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.· Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections.· Set up internet services, placed routers and configured WiFi access.· Configured IP-enabled telecommunications equipment using data network communications protocols. · Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.· Installed, set up and repaired devices and system components.· Coordinated trunk testing with phone vendors to troubleshoot possible problems.· Continuously applied quality-improvement methodologies to improve work processes.· Programmed telephone switches and responded to switch-related outages.· Laid out cabling plans and ran through buildings to desired locations.· Installed and repaired distribution racks and cables.· Improved rate of resolved trouble tickets by implementing Bottom-Up Troubleshooting Process.· Managed fast-paced daily workload of appointments at residential and business locations.· Communicated with customers to explain the installation process and ideal satellite dish placement. Show less

• Signal Support System Specialist

  • Apr 2019 - Apr 2022

  Identified issues and initiated troubleshooting methods for signal support services, including radio, wire and battlefield automated systems.· Maintained signal support systems and provided technical advice to commanders, staff and subordinates.· Improved electrical installations by standardizing procedures for production and field personnel.· Strategized alternative uses for current electronics designs to reduce energy usage.· Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.· Oversaw all user accounts, assigned security rights, and provided desktop support· Set up and operate specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.· Read and interpret technical manuals, drawings and schematics to make accurate repair decisions. Show less