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Joseph Hudak

Fleet Maintenance Specialist at Puckett EMS

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us****@****om

(386) 825-5501

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Fleet Maintenance Specialist
- Nov 2014 - Present
>>Core Focus: Serve as lead technician for Children’s Healthcare of Atlanta and Priority Ambulance Inc. Responsible for preventative maintenance and repair services of emergency response vehicles, including Ambulance units, Freightliner Mercedes Benz, Ford Heavy vehicles, and mobile healthcare units. >>Highlights of Contribution: • Educate technicians in repair procedures, DOT rules, and relevant laws and compliance for emergency vehicles. • Leads and plans all repairs, maintenance, removal, and rebuilding on heavy and light diesel and gasoline engines. • Ensure vehicles are fit for use and meet the industry standards and state and federal regulations by conducting a safety inspection after repair and maintenance. • Mitigate vehicle downtime by strategically scheduling and planning each vehicle for routine maintenance, inventory, and inspection. • Facilitate and expedite repair work by ensuring proper and accurate parts inventory. • Manage and analyze fleet repair costs and use fleet management systems to monitor usage, fueling standards and maintenance timing,

Master Technician
- Oct 2007 - Oct 2014
>>Core Focus: Accountable for the installation and diagnostic support of vehicle computer, software, and equipment. Provided direction and mentored technicians in routine inspections, information gathering, standard procedures, and quality controls. >> Highlight of Contributions: • Won multiple Mazda awards for Fix It Right the First Time and superior Customer Satisfaction. • Earned certifications across electrical, mechanical, diagnosis, drivability, steering, suspension, with piston and rotary engines, enabling comprehensive bumper-to-bumper repair on all vehicles. • Coordinated new technician on boarding and training; led sessions in fundamental repair skills. • Updated, serviced, and fixed car computers; liaised with corporate Mazda engineers and technicians to troubleshoot complex computer issues.

Senior Master Technician
- Jun 1996 - Oct 2007
>>Core Focus: Customer-facing Mechanical Shop foreman; supervised 16 technicians in the end-to-end vehicle repair management, including routine and preventative maintenance, quality control, scheduling, payroll, and performance evaluations. >>Highlight of Contributions: • Earned President’s Award from Ford Motor Company for Service, Fix It Right, Quality, and Customer Satisfaction, awarded to shops and dealerships with exemplary service metrics. • Selected to the Ford Technician Review Panel as one of the top 25 technicians in the U.S. • Collaborated with dealer technicians and Ford Motor corporate teams on product development and testing; participated in advanced technical and diagnostic repair seminars. • Coordinated the computer and diagnostic equipment set up, maintenance, repair work, functional testing, and quality control. • Strengthened technicians’ maintenance knowledge through hands-on training and skill development. • Trained team in bumper-to-bumper repair, including vehicle diagnosis, parts identification, proper repair procedures and techniques, testing, and job completion. • Analyzed productivity metrics and cost reports to manage administrative operations, course-correct employee productivity and time utilization, and mitigate cost imbalances. • Contributed to positive customer satisfaction metrics by proactively handling customer complaints regarding service or repair issues.

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