Experience

University Trucking, Inc.

• United States
• Freight and Package Transportation
• 1 - 100 Employee

• Operations Manager

  • May 2022 - Present

  Led scheduling and execution of pickup, delivery, shipping, storage, and cleaning services. Handled customer relations. Led scheduling and execution of pickup, delivery, shipping, storage, and cleaning services. Handled customer relations.



DormDrop LLC

• United States
• Food and Beverage Services

• Co-Owner and Co-Founder

  • Sep 2020 - Jan 2022

  DormDrop specializes in delivering food from dining halls on college campuses directly to students' dorm room doors. Currently on the campus of Washington University in St. Louis, I oversee all operations, using my strengths as a problem-solving leader to navigate this young company through its initial months. DormDrop specializes in delivering food from dining halls on college campuses directly to students' dorm room doors. Currently on the campus of Washington University in St. Louis, I oversee all operations, using my strengths as a problem-solving leader to navigate this young company through its initial months.



The UPS Store

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • May 2020 - Jul 2020

  I solved problems by locating packages lost in customs, calling cable companies on behalf of customers who incurred unfair charges, securely packing important cargo for clients, and helping customers receive maximum refunds for returned items to Amazon. The global pandemic increasing online shipments paired with experienced co-workers leaving their positions forced me to learn my job quickly to become the leader my community needed. I solved problems by locating packages lost in customs, calling cable companies on behalf of customers who incurred unfair charges, securely packing important cargo for clients, and helping customers receive maximum refunds for returned items to Amazon. The global pandemic increasing online shipments paired with experienced co-workers leaving their positions forced me to learn my job quickly to become the leader my community needed.



YMCA of Metropolitan Los Angeles

• Non-profit Organizations
• 200 - 300 Employee

• Youth Sports Coach

  • May 2018 - Aug 2019

  I improvised in order to teach and engage up to twenty kids at once while running a sports practice in sports such as basketball, soccer, and volleyball. I assisted and ensured the safety of YMCA members of all ages while tying ropes, harnessing members, and belaying them on the 30 foot rock climbing wall I entertained and played with up to sixty kids at once on weekend evenings. I improvised in order to teach and engage up to twenty kids at once while running a sports practice in sports such as basketball, soccer, and volleyball. I assisted and ensured the safety of YMCA members of all ages while tying ropes, harnessing members, and belaying them on the 30 foot rock climbing wall I entertained and played with up to sixty kids at once on weekend evenings.