Experience

River City Business Alliance

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Business Analyst Manager

  • May 2018 - Present

• Business Analyst

  • Oct 2017 - May 2018

  - Collects client requirements and performs analysis for medium - large size projects.- Responsible for analyzing problems, developing solutions and making decisions that impact projects.- Ensures systems implementations occur in accordance with established Change Control procedures.- Responsible for producing high quality deliverable in a timely fashion.- Compiles and analyzes operational data, develops reports and analysis, designs and implements programs, and creates forms, spreadsheets, and charts.- Builds and maintains current operational reports for the Division and other stakeholders.- Performs project management activities such as planning, sizing, and scheduling activities. Show less



Spectrum Financial Group

• United States
• Financial Services
• 1 - 100 Employee

• Financial Services Professional

  • Mar 2019 - May 2019



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Consultant

  • May 2016 - Oct 2017

  - Developed and provided a good customer experience which lead to a loyal customer base. -Maintained a strong knowledge of company's products, pricing plans, promotions, and service features. -Assisted customers in understanding their monthly bill. -Provided efficient, courteous customer service and assisted in all aspects of product offerings and services. -Understand customer's needs and helped them discover how our products meet those needs. -Educated and engaged customers through product demonstrations. Show less