Joseph Harris

Central Office Technician at STRATA Networks
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Contact Information
us****@****om
(386) 825-5501
Location
Vernal, Utah, United States, US

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Bio

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Experience

  • Strata Networks
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Central Office Technician
      • Jan 2021 - Present

      • Performed installation of DC powered Cisco and Calix switches, routers, and other network equipment, 100% of installs completed by due date. • Generated reports on plant maintenance leading to all routine maintenance being completed which has resulted in 0 down time in case of outages

    • Network Operations Center Technician
      • Dec 2018 - Feb 2021

      • Tracked over 40 tickets a day, followed up on all tickets to ensure customer satisfaction. • Led a team of 10+ and ensured proper protocols were enforced and took escalated tickets.

Education

  • Brigham Young University - Idaho
    Bachelor of Applied Technology, Applied Technology
    2020 - 2025

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