Joseph Glenn
Student Athlete at Utah Valley University Athletics- Claim this Profile
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Bio
Experience
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Utah Valley University Athletics
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United States
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Higher Education
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1 - 100 Employee
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Student Athlete
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Aug 2020 - Present
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The Coeur d'Alene Golf and Spa Resort
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United States
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Travel Arrangements
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100 - 200 Employee
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Caddie
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May 2019 - Present
As a Caddie for the Coeur D’Alene Resort, it was imperative that I understood what the individuals in the group needed to have an experience of a lifetime. Within the first interaction with the guests, I had the great responsibility of making sure that the day that was planned went as directed in a timely, efficient, but joyful manner through selling products and activities. As a Caddie for the Coeur D’Alene Resort, it was imperative that I understood what the individuals in the group needed to have an experience of a lifetime. Within the first interaction with the guests, I had the great responsibility of making sure that the day that was planned went as directed in a timely, efficient, but joyful manner through selling products and activities.
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University of Idaho
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United States
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Higher Education
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700 & Above Employee
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Student Athlete
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Jan 2019 - Aug 2020
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Kuespert Insurance Agency, Inc.
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United States
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Insurance
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1 - 100 Employee
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Front Desk
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Jan 2019 - May 2019
Working the front desk for Kuespert Insurance allowed me the great opportunity to begin my studying for the Insurance Exam. As I studied for the exam and watched Paul sell, estimate and retain, I learned some of the key phrases in insurance as well as the soft people skills to run an insurance branch from the managerial side and the customer side. Working the front desk for Kuespert Insurance allowed me the great opportunity to begin my studying for the Insurance Exam. As I studied for the exam and watched Paul sell, estimate and retain, I learned some of the key phrases in insurance as well as the soft people skills to run an insurance branch from the managerial side and the customer side.
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Floors on 4th
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Coeur D Alene, Idaho
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Sales Specialist
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Jul 2018 - Dec 2018
Learning to know the customers wants, and desires are easy when the vision is pulled from the customer to the company. One of my responsibilities was to help the customer see their options and help them see what they could have in their home concerning floors to not only help their place look great, but add value to their home. I learned how to negotiate with customers and retailers. I learned how to make, and take payments and how to organize groups of people to accomplish the busy work schedule. Show less
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Greenix
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United States
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Consumer Services
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200 - 300 Employee
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Customer Service Specialist
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Aug 2018 - Nov 2018
Working in customer service for Greenix Pest Control I have learned many soft skills that transfer to all aspects of the workplace and life. I learned how to delight customers and to help individuals overcome concerns and challenges with their accounts. DUring my time there I also learned how to destress and de-escalate situations to overcome current concerns and present a solution to satisfy the customer. Working in customer service for Greenix Pest Control I have learned many soft skills that transfer to all aspects of the workplace and life. I learned how to delight customers and to help individuals overcome concerns and challenges with their accounts. DUring my time there I also learned how to destress and de-escalate situations to overcome current concerns and present a solution to satisfy the customer.
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Prairie Falls Golf Club
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United States
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Spectator Sports
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1 - 100 Employee
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Pro Shop Counter/ Outside Help
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Jun 2012 - Aug 2018
Working inside, I was the first person people would meet when walking into the club house. I would not only help golfers find what could help improve their game, but also use software to set up tee times in person and over the phone. It was my responsibilities as Outside Details Leader to make sure that the outside of the clubhouse, range, and cart barn were exceptionally clean and organized to present the course in the most professional way. Working inside, I was the first person people would meet when walking into the club house. I would not only help golfers find what could help improve their game, but also use software to set up tee times in person and over the phone. It was my responsibilities as Outside Details Leader to make sure that the outside of the clubhouse, range, and cart barn were exceptionally clean and organized to present the course in the most professional way.
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The Grill From Ipanema
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Restaurants
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1 - 100 Employee
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Meat Server
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Jun 2015 - Dec 2015
I started as a bus boy in the restaurant and quickly moved up and around the restaurant until I was a meat server. I learned how to be polite and put the customer first. I learned portion control and portion sizes. I learned how to respect the customer but maintain the standards of the restaurant. Working along sides with many individuals that were from other countries, I learned more about cultures around the world. I started as a bus boy in the restaurant and quickly moved up and around the restaurant until I was a meat server. I learned how to be polite and put the customer first. I learned portion control and portion sizes. I learned how to respect the customer but maintain the standards of the restaurant. Working along sides with many individuals that were from other countries, I learned more about cultures around the world.
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Education
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Utah Valley University - Woodbury School of Business
Studying Finance, Business -
Utah Valley University - Woodbury School of Business
Bachelor's degree, Business- Finance -
University of Idaho
Bachelor's degree, Finance