Experience

Mid Penn Bank

• United States
• Banking
• 300 - 400 Employee

• IT Operations Manager

  • Sep 2015 - Present

  Management of the IT Department's daily operations; ensuring department compliance with all regulatory and operational policies and procedures; developing and maintaining DR/BCP policies and procedures; providing technical support to the IT Department and Bank staff. Management of the IT Department's daily operations; ensuring department compliance with all regulatory and operational policies and procedures; developing and maintaining DR/BCP policies and procedures; providing technical support to the IT Department and Bank staff.



Metro Bank

• United States
• Banking
• 700 & Above Employee

• Technology - Tier II Team Leader

  • Apr 2004 - Sep 2015

  Managing the efforts of Tier 2 operations; supporting individual users and bank operations. Leading, coordinating, and implementing IT projects and projects sponsored by other departments. Managing the efforts of Tier 2 operations; supporting individual users and bank operations. Leading, coordinating, and implementing IT projects and projects sponsored by other departments.



EarthLink

• United States
• Telecommunications
• 700 & Above Employee

• Master Technician

  • Apr 1999 - Mar 2004

  Trained and mentored co-workers in a Help Desk support environment on a national platform. Trained and mentored co-workers in a Help Desk support environment on a national platform.



Vectron International

• United States
• Semiconductor Manufacturing
• 1 - 100 Employee

• Frequency Technician

  • Apr 1997 - Apr 1999

  Regulated frequency on oscillators through a vapor plating process. Regulated frequency on oscillators through a vapor plating process.