Joseph Gates
Front End Supervisor at Market Basket Supermarket- Claim this Profile
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Experience
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Front End Supervisor
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Management
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Aug 2005 - Present
Accomplish various job duties at a punctual time while maintaining excellent customer service throughout each shift. Accomplish various job duties at a punctual time while maintaining excellent customer service throughout each shift.
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Front End Assistant
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Aug 2005 - Present
• Must know how to perform the duties of both a Cashier and Courtesy Clerk in addition to extra skill sets. • Manage multiple employees each shift making sure they are doing their job(s) while also working hard to satisfy each customer. • Step up as Head Cashier on days when Head Cashier is absent. • Withhold safety measures and maintain big responsibilities of management. • Help out other departments such as stocking shelves in Grocery. • Maintain a clean checkout with healthy employees who know they are dealing with food. • Maintain all safety regulations as well as know how to implement them in case of emergency situations. • Help co-workers as well as customers when needed. • Scan multitudes of different items throughout the store quickly, but carefully. • Know how to accept and use multiple forms of payments besides cash including but not limited to: debit, credit, EBT, Traveler’s check, checks. • Successfully count change back and in some cases without electronic gear: Computers and Calculators. • Know the 4-digit codes for certain items (such as produce groceries) without barcodes. • While not required as a cashier, solved problems such as printer jams, frozen computers, and cards with insufficient funds or wrong pin numbers. • Maintain a clean cash register thru the day or shift. • Made sure every customer left with his/her groceries, a receipt, and satisfaction. • Adhere to the protocols and regulations as prescribed by the food industry as well as management including: putting back overstock and perishable items, and breaking down so the products in the aisles look more presentable. • Professionally bag groceries and collect carts while maintaining excellent customer service by quality assurance and high satisfaction such as the help of bringing the customers groceries to their motorized vehicle. • Maintained a clean and hygienic environment in the entire store including but not limited to: bathrooms, break room, all trashes, multiple aisles, bottle Show less
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Education
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Fitchburg State University
Bachelor of Science (BS), Computer Science -
Fitchburg High School
High School