Experience

CalArk Inc.

• United States
• Truck Transportation
• 1 - 100 Employee

• Traffic Coordinator

  • Apr 2010 - Present

  -Managed a fleet on average over 40+ drivers. In addition to, I monitor their performance to determine each maintains an acceptable service level to both company and customer. -Served as a CSR to provide one-on-one relations with our customers; discussed rates and lanes. -Responsible for spot rating, booking & planning company fleet for the South-Central United States. - Weekend manager -Managed a fleet on average over 40+ drivers. In addition to, I monitor their performance to determine each maintains an acceptable service level to both company and customer. -Served as a CSR to provide one-on-one relations with our customers; discussed rates and lanes. -Responsible for spot rating, booking & planning company fleet for the South-Central United States. - Weekend manager



Ace Hardware Retail Support Center (RSC)

• Prescott Valley Arizona 86314

• Traffic Coordinator

  • May 2012 - Oct 2013

  -Served as the outbound traffic coordinator for Ace RSC warehouse. Accurately organized and distributed routes in a timely fashion for our drivers. Monitored outbound freight, adjusted routes as needed, sent out transfers, backhauls, and miss-ships. Assisted in supervision of new stores opening and their initial primary order. -Managed warehouse procedure, ensured bin accuracy, verified orders & product, did random quality control inspections. -Served as the outbound traffic coordinator for Ace RSC warehouse. Accurately organized and distributed routes in a timely fashion for our drivers. Monitored outbound freight, adjusted routes as needed, sent out transfers, backhauls, and miss-ships. Assisted in supervision of new stores opening and their initial primary order. -Managed warehouse procedure, ensured bin accuracy, verified orders & product, did random quality control inspections.



TLI - Transco Lines, Inc.

• United States
• Truck Transportation
• 100 - 200 Employee

• Customer Service Representative

  • Aug 2006 - Jan 2010

  -Responsible for pursuing outstanding debts, researched & resolved billing discrepancies.  -Responsible for the fleet-wide permit compliance according to D.O.T. Regulations. -Oversaw accounts receivables/payables, completed and balanced yearly liabilities vs. assets work sheet. -Prepared monthly fuel usage and spending reports; in doing so mitigated cost by finding more efficient routes. -Responsible for new employment processing orientation. -Responsible for pursuing outstanding debts, researched & resolved billing discrepancies.  -Responsible for the fleet-wide permit compliance according to D.O.T. Regulations. -Oversaw accounts receivables/payables, completed and balanced yearly liabilities vs. assets work sheet. -Prepared monthly fuel usage and spending reports; in doing so mitigated cost by finding more efficient routes. -Responsible for new employment processing orientation.



The Computer People Company

• Dover Arkansas 72837

• Computer Technician

  • Jan 1998 - Aug 2002

  -Custom built hardware, updated software, and maintained company computers to requested specification. -Maintained internetwork, and ensured the smooth interface with 3rd party sources & EDI -Resolved EDI and Net-Term transition, rewrote script to more smoothly work with customers & carriers. -Custom built hardware, updated software, and maintained company computers to requested specification. -Maintained internetwork, and ensured the smooth interface with 3rd party sources & EDI -Resolved EDI and Net-Term transition, rewrote script to more smoothly work with customers & carriers.