Experience

Turnkey Network Solutions

• Telecommunications
• 1 - 100 Employee

• OSP Fiber Splicing Tech/Foreman

  • Nov 2013 - Present

  Responsible for the completion of fiber splicing and testing of both new and existing fiber routes- Prep various splice panels and enclosures, completing all splicing and routing including mid-sheaths, lateral tie-ins, through splices- Use OTDR to complete testing of splicing to meet customer thresholds- On call 24/7 for customer maintenance emergencies and outages- Proficient at troubleshooting loss of service to determine damage and remedy- Certified in use of bucket truck, obtained Chauffer’s license and DOT medical card- Able to read and use construction prints and splice schematics to complete work- Developed and maintained a professional working relationship with customers and contractors- Maintain vehicle, trailer, equipment, and tools- Managed FTTH project for 7 months in 2016, supervised several sub-contractors and in-house splicers, assigned work areas, reviewed completed work, performed final testing and documentation for billing and project completion

• Utility Locating Supervisor

  • Jul 2006 - Nov 2013

  Supervised utility locators across 5 mid-west states. Developed and implemented procedures to maximize department proficiency. - Managed crew of up to 21 locators, assigned work areas, inspected and reviewed completed work- Interviewed, hired, fired and administered disciplinary action to employees- Maintained status of trucks/equipment and worked with vendors for repairs- Verified new employee’s training, tested them on underground locating procedures and rules, and assigned vehicle and equipment upon successful completion- Developed and maintained a professional working relationship with customers and contractors- Created and implemented a ticket management system using rules in Microsoft Outlook to automatically route tickets to and from locators in field- Developed mapping system using DeLorme and Google Maps to map and update customer’s underground plant for proficient ticket screening and locating- Completed locates throughout Michigan and assisted locating in all coverage areas



iMark Corporation

• Operations Manager

  • Aug 2005 - Jun 2006

  Responsible for the coordination and management of over 30 Utility Locating Technicians covering 15 counties in 3 states. Reviewed activity reports and other performance data to measure productivity and goal achievement to determine areas needing cost reduction and program improvement.- Assisted in establishing and implementing departmental policies, goals, objectives, and procedures- Managed staff in preparing work schedules and assigning specific duties- Inspected and reviewed the daily, weekly and monthly activity of all technicians- Accountable for $4,500 in weekly expenses- Interviewed, hired and administered disciplinary action to employees- Maintained status of trucks/equipment and worked with vendors for repairs- Verified new employee’s training, tested them on underground locating procedures and rules, and assigned vehicle and equipment upon successful completion- Attended business related meetings and events with regards to damage prevention, organizational planning and the negotiation of damage liability

• High Profile Utility & Project Supervisor

  • Jan 2004 - Aug 2005

  Accountable for the proper and accurate locating of large projects and high profile electric conduit in Detroit and the surrounding suburbs using the appropriate underground locating equipment.- Responsible for being on-call 24 hours a day; 7 days a week for all emergencies near the high profile electric conduits- Assisted in locating and completing projects that were too large for individual locate technicians- Worked with and assisted other utility technicians on emergencies and damages as needed- Trained and mentored new employees on utility locating, computer use and company policies- Promoted to Operations Manager end of August, 2005