Multichannel Executive

• Sep 2022 - Present

Work as part of the sizeUK team across site (desktop & mobile), Native app & the size? Launches app. Responsibilities include: - Optimising the site for trade, based on use of various reporting tools such as Google Analytics, PowerBI & Looker Studio - Working with several channels such as SEO, CRM & Paid to ensure trade is optimised to the highest level - Supporting on activations of various sizes, ranging from promotions to brand initatives - Multichannel lead for the 'Air Jordan Hub' - supporting all content from start to finish including concepts and creation in-app - Work closely with the Development team to track CRO functionality - Support on rollout across channels for all size? exclusive product - Lead on the briefing process for requesting marketing / creative shots from the studio team - Ensure all lauch content is sourced and provided to the merchandising team, whilst monitoring pushes to ensure key KPIs are achieved - Frequent review of process' and campaigns via SWOT to ensure learnings are consistently made - Following best-practise in relation to storing & sharing of data, both for future reference and between teams - Support on other street facias (Footpatrol / The Hip Store) where required Personal highlights: - size? Previews 2023 (Led from multichannel perspective) - size? Day 2023 - Michael Jordan Day 2023 (Led from a multichannel perspective) - AF league Charity Raffle activation (Led from a multichannel perspective) Show less

Founder

• Jan 2022 - Present

Global PR + Customer Experience Executive

• Apr 2022 - Sep 2022

Global Client Care & Dispatch Coordinator

• Jan 2022 - Apr 2022

Warehouse Coordinator

• Nov 2021 - Jan 2022

E-commerce assistant

• Oct 2021 - Nov 2021

During my time at HERVIA I was responsible for the brands global customer service, ranging from answering customer queries to dealing with any issues that arose. I was also responsible for coordinating the E-Commerce orders of both our own website and partners, including producing daily reports. During my time at HERVIA I was responsible for the brands global customer service, ranging from answering customer queries to dealing with any issues that arose. I was also responsible for coordinating the E-Commerce orders of both our own website and partners, including producing daily reports.

Sales Associate

• Nov 2019 - Oct 2021

My time at Belstaff saw me further develop within a sales associate role. Representing such a historic brand required the utmost care and attention when serving clients. This encompassed a wide range of roles, such as specialist aftercare services or in-depth product knowledge. Additionally, I focused on the fulfilment of online orders within the store. This afforded me knowledge of this method of retail operation, essential in the modern climate. My time at Belstaff saw me further develop within a sales associate role. Representing such a historic brand required the utmost care and attention when serving clients. This encompassed a wide range of roles, such as specialist aftercare services or in-depth product knowledge. Additionally, I focused on the fulfilment of online orders within the store. This afforded me knowledge of this method of retail operation, essential in the modern climate.

Sales Associate

• Nov 2015 - Nov 2019

Across my time at Ralph Lauren I worked at both outlet and full price stores. This exposed me to two very different types of retail experience, with overlap and differentiation between the two. I carried out a variety of wider roles including merchandising, building a client base and sitting on a nation wide advisory panel to which I was elected twice. Across my time at Ralph Lauren I worked at both outlet and full price stores. This exposed me to two very different types of retail experience, with overlap and differentiation between the two. I carried out a variety of wider roles including merchandising, building a client base and sitting on a nation wide advisory panel to which I was elected twice.