Joseph Flay

Senior Field Clinical Engineer at Saluda Medical
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US

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Experience

    • Australia
    • Medical Equipment Manufacturing
    • 200 - 300 Employee
    • Senior Field Clinical Engineer
      • Apr 2022 - Present

      • Participates during surgeries and implants of products to provide troubleshooting and other technical assistance at an Advanced/Expert Level • Further supports clinical trial cases by assisting with trial-related activities, including data gathering, equipment set-up, calibration, and record keeping • Provides technical support with re-programming and follow-ups in hospitals and clinics • Serves as effective Saluda representative to investigator sites by training investigators and all staff involved at sites on proper use of Saluda study equipment. • Completes necessary documentation and coordinates with clinical research group to ensure all required documentation is up to date (i.e. case reports, AE reports, signatures, etc.) • Mentors/Trains Junior colleagues in the discipline of FCE as required & Collaborates at a High Level with all internal partners on Special Projects • Collaborates with R&D, Marketing, and Clinical Operations to conceptualize, develop, and test Saluda products and interfaces Show less

    • United States
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Principal Field Clinical Engineer
      • Jan 2022 - Apr 2022

      • Covers a wide range of academic and private healthcare systems in TX, OK, AR, and LA; collaborates with staff at all levels including perioperative services, nursing, value analysis, and clinical research• Trains new field sales and field engineering hires in order to establish a standard level of technicalcompetency and marketing messaging among all members of the NeuroPace field team• Fulfills national field demands as a primary resource for cross-territory coverage and challenging troubleshooting• Continues to maintain year-over-year growth in primary territories: As of Q1 2022, territory brought in over $10.1 million in revenue and averaged over 160% year-over-year territory sales growth since Q1 2017. High performance resulted in 2021 President’s Club and FCE of the Year awards. Show less

    • Senior Field Clinical Engineer
      • Feb 2019 - Jan 2022

      • Works effectively with management to ensure clinical and sales team strategies are properly aligned to drive territory growth; maintains ongoing weekly team meetings with management to ensure optimal territory outcomes• Contributes to FCE candidate selection and hiring process; Remotely and directly field trains FCEs• Elected to be part of 2020 Field Advisory Board working directly company leadership to promote open communication between the field and NeuroPace leadership• Regularly presents to and trains new healthcare providers and provides ongoing advanced training for experienced healthcare providers, ensuring standardized therapy optimization• Compiles center-specific and multi-center patient reviews in order to continue reinforcing class-leading device outcome data, elucidate new information provided by NeuroPace technology, and identify additional opportunities for therapy optimization• Ensures patient safety and organizational integrity by adhering to all applicable regulations, industry standards and company policies Show less

    • Field Clinical Engineer
      • Jan 2017 - Feb 2019

      • Provides engineering support for the NeuroPace RNS implantable responsive neurostimulation system during implant procedures and as necessary during post-operative patient follow-ups• Works effectively as part of a field team to advance the adoption of NeuroPace products in a commercial environment. Earned 2018 FCE of the Year while working with two other territory Therapy Consultants, who also both won TC of the Year awards.• Ensures patient safety to the maximum extent possible by adhering to all applicable regulations, standards and requirements• Performs on-site training for physicians, allied health personnel, and patients• Supports in-house personnel (engineering, clinical, manufacturing, legal, etc.) as requested to achieve company goals Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Engineer I, Technical Services
      • Apr 2015 - Jan 2017

      • Troubleshoots spinal cord stimulation, dorsal root ganglion stimulation, and deep brain stimulation device issues with customers including patients, field representatives, and medical facilities • Processes and document complaints regarding the St. Jude Medical/Abbott line of Neuromodulation medical devices • Interfaces with postmarket surveillance, quality control, and business growth teams within St. Jude Medical/Abbott to develop and deliver industry-leading solutions to customers • Evaluates product performance after deployment in the field in order to feedback into new product development, manufacturing, and software optimization Show less

    • United States
    • Medical Device
    • 700 & Above Employee
    • Extraction Analyst
      • Jul 2014 - Apr 2015

      • Prepares standardization curves, internal standard solutions, and external specimens for LC-MS/MS testing• Operates automated enzyme immunoassay and enzyme-linked immunosorbent assay devices for semi-quantitative analysis of biological samples• Consistently performs laboratory duties with single-microliter accuracy and maintains measurable operational precision over thousands of executed lab operations

    • Lab Technician
      • Feb 2013 - Jul 2014

      • Assists in performing laboratory tests, procedures, and analyses• Provides data necessary for evaluation of patient samples by preparing specimens for testing• Maintains proper laboratory organization and cleanliness to ensure specimen integrity

    • United States
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Teaching Assistant
      • Jan 2012 - May 2012

      • Designed a university course curriculum to introduce the basic concepts, laboratory techniques, and human practice considerations surrounding synthetic biology.• Taught the course material to students hailing from a range of educational backgrounds and spanning freshman to senior level undergraduate experience.• Collaborated with three other undergraduate teaching assistants to optimize communication of concepts and to help promote a dynamic classroom experience.

    • Product Design Engineer
      • Aug 2011 - May 2012

      • Coordinated methodological procedures and formal documentation for verification and validation activities during product development.• Compiled necessary documents for pre-market notifications according to the 510(k) clearance standard• Ensured due diligence at all appropriate junctures during product design and prototyping processes.• Implemented standards put forth by the FDA Quality Systems Regulation (QSR) and International Organization for Standardization (ISO) during product design and prototyping Show less

    • Undergraduate Research Assistant
      • May 2011 - Oct 2011

      • Led a research team under Dr. Xiao Wang on prokaryotic adaptive immunity systems• Focused on the CRISPR system found in many bacteria and archaea species• Utilized genetic engineering as primary experimental platform for characterizing CRISPR systems found in E. coli• Implemented rigorous experimental controls and replicants in order to amass meaningful data during project• Presented experimental results at the 2011 iGEM Americas Regional Jamboree and at the 2012 AAAS conference. Show less

Education

  • Arizona State University
    Bachelor of Science and Engineering, Biomedical Engineering
    2008 - 2012
  • Council Rock South High School
    Diploma, Academic
    2004 - 2008

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