Logistics Associate

• Jan 2023 - Present

Business Development Consultant

• May 2022 - Jul 2022

• Performed a detailed industry and market analysis for a private life sciences company. • Created an in-depth business plan as part of a team, which was presented to the CCO and panel of assessors. • Screened potential partnerships and performed due diligence on those recommended. • Summarised findings, detailed the partnership process and modelled the financial impacts over a 5-year timeline. • Performed a detailed industry and market analysis for a private life sciences company. • Created an in-depth business plan as part of a team, which was presented to the CCO and panel of assessors. • Screened potential partnerships and performed due diligence on those recommended. • Summarised findings, detailed the partnership process and modelled the financial impacts over a 5-year timeline.

Medical Sample Preparation Laboratory Technician

• Oct 2020 - Oct 2021

• Experience as a PCR/Sample Preparation Technician Shift Leader in a high-performing medical diagnostic start-up. • Segregated positive patient samples using an Electronic Laboratory Information Management System (eLims) in response to requests sent by the National Virus Retention Laboratory (NVRL). • Responsible for registering, preparing, and handling patient samples before PCR testing. • Worked together as part of a team to process thousands of COVID-19 tests daily to meet Ireland’s high demand for testing. • Troubleshooted system issues relating to eLims and Winpath to identify the cause. • Responsible for training other staff members within the Sample Preparation department.

Sales Assistant

• Aug 2018 - Oct 2020

• Provided helpful, attentive sales support to generate positive customer feedback. • Liaised with customers to determine needs and provide recommendations. • Boosted sales and improved customer satisfaction by providing attentive, personalised client services. • Located merchandise for customers by researching and calling associated retail branches. • Addressed and resolved complex customer complaints in a calm, efficient and friendly manner. • Provided helpful, attentive sales support to generate positive customer feedback. • Liaised with customers to determine needs and provide recommendations. • Boosted sales and improved customer satisfaction by providing attentive, personalised client services. • Located merchandise for customers by researching and calling associated retail branches. • Addressed and resolved complex customer complaints in a calm, efficient and friendly manner.

Vice President

• Oct 2018 - Sep 2020

Sales Assistant

• Aug 2016 - Aug 2018

• Provided helpful, attentive sales support to generate positive customer feedback. • Liaised with customers to determine needs and provide recommendations. • Boosted sales and improved customer satisfaction by providing attentive, personalised client services. • Located merchandise for customers by researching and calling associated retail branches. • Addressed and resolved complex customer complaints in a calm, efficient and friendly manner. • Provided helpful, attentive sales support to generate positive customer feedback. • Liaised with customers to determine needs and provide recommendations. • Boosted sales and improved customer satisfaction by providing attentive, personalised client services. • Located merchandise for customers by researching and calling associated retail branches. • Addressed and resolved complex customer complaints in a calm, efficient and friendly manner.