Senior Information System Security Engineer

• Jun 2022 - Present

Senior Information System Security Engineer

• Jun 2022 - Present

Information System Security Engineer

• Sep 2020 - Jun 2022

Field Services Engineer

• Jan 2020 - Sep 2020

FSE responsible for initializing, placing into operation, and troubleshooting the hardware and software interfaces of the DCGS-A system. • Deploy and configure complex VMware environments, including installing, configuring and maintaining ESX/ESXi hosts and creating other necessary virtual machines. • Manage VM snapshots. • Install and maintain updates and patches. • Provide status updates to Organizational and Client leadership. • Install, configure and administer Windows and Linux Servers including database, web, fileshare and Domain Controllers. • Provide support to Client server administrators. • Manage VM hosts, including Linux and Windows Servers. • Install, configure and manage Host Domain Controllers and Active Directory Servers. • Manage System Virtual Network and Physical Network, including both Virtual and Physical switches. • Install, configure and manage system storage devices. Show less

Field Services Engineer

• Oct 2019 - Jan 2020

Enterprise Account SSR

• Jun 2013 - Oct 2019

Account SSR responsible for Enterprise Systems at IBM customer data center. Responsible for Client relations, scheduling, installing, configuring, and administering client Enterprise Systems, and troubleshooting and resolving Systems outages and other hardware and software issues.

Enterprise SSR

• Jul 2006 - Jun 2013

Began work supporting IBM Large Systems, including P-Series, I-Series, and Z-Series servers, as well as Enterprise Storage and Networks.

High Volume SSR Team Leader

• Jan 1999 - Jul 2006

Team leader for IBM's Macon, GA High Volume SSR force. Performed hardware repair for X-series servers, POS equipment, Cisco equipment, ATM equipment, printers and desktops. Mentored new team members through OJT, as well as made sure team schedules maintained IBM customer coverage.