Experience

All Point Retail

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Implementation Specialist

  • Jun 2022 - Present

  Sarasota, Florida, United States

• Tier II Technical Support

  • Jul 2020 - Jun 2022

  Sarasota, Florida, United States



MOSAIC Technologies Group

• System Administrator / Programmer

  • Dec 2018 - Jul 2020

  Augusta, Georgia Area Programmer responsible for all network connectivity/configurations, software installs and upgrades, troubleshooting all hardware, software, and network issues, and maintain all user accounts for key personnel and students for a large training program that provides resident and distributed learning services to the Military community.

• Instructor

  • Jul 2017 - Dec 2018

  Augusta, Georgia Provided Instruction to Initial Entry Training Soldiers for the US Army on how to operate and maintain Tactical Communications Node and Joint Network Nodes within a military communications network. Became main contact for troubleshooting the Cisco Call Manager VM server stack. Created and modified practical exercises and exams to streamline and speed up grading and tracking of student’s progress.



General Dynamics Mission Systems

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Instructor

  • Apr 2017 - Jun 2017

  Provided Instruction to Initial Entry Training Soldiers for the US Army on how to operate and maintain Tactical Communications Node and Joint Network Nodes within a military communications network. Became main contact for troubleshooting the Cisco Call Manager VM server stack. Created and modified practical exercises and exams to streamline and speed up grading and tracking of student’s progress.



STS Federal

• United States
• Defense & Space
• 1 - 100 Employee

• Instructor

  • Nov 2014 - Apr 2017

  Provided Instruction to Initial Entry Training Soldiers for the US Army on how to operate and maintain Tactical Communications Node and Joint Network Nodes within a military communications network. Became main contact for troubleshooting the Cisco Call Manager VM server stack and implemented 390 different call managers for student use. Created and modified practical exercises and exams to streamline and speed up grading and tracking of student’s progress.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Training Room NCOIC

  • Jan 2014 - Nov 2014

  Fort Gordon, GA Kept detailed records of students’ progress throughout courses. Maintained databases on student data and personal training information. Recognized by AFCEA for superior performance.

• Military Liaison

  • Aug 2011 - Jan 2014

  Served as a Liaison between government contractors and military personnel. Managed an average of 200 students in four different courses daily. Instructed students on Basic Routing Principles and TCP/IP interworking’s.

• Network Switching Systems Operator/Maintainer

  • Feb 2010 - Aug 2011

  Fort Huachuca, Arizona, United States Deployment to Afghanistan Worked on a Single Shelter Switch as Senior Operator / Maintainer working with CISCO routers, firewalls and switches. Fiber Optic installer/repairer. Utilized Active Directory and Solar Winds to create 2500 computer and user accounts and monitor network stability. Built a new network to tunnel through other systems from the ground up.

• Network Switching Systems Operator/Maintainer

  • Jan 2007 - Feb 2010

  Fort Bliss, El Paso, TX Operated a Node Center Switch as Team Chief for 2.5 years concentrating mostly on direct links and radio links between systems. Attended a Limited User Test of the new WIN-T INC 2 systems (Tactical Communication Node (TCN) focused). Worked on an AMG (Antenna Mast Group) for ½ a year working with frequencies and line of sight systems.

• Network Switching Systems Operator/Maintainer

  • Feb 2004 - Jan 2007

  Darmstadt, Hesse, Germany Training at Fort Gordon from Feb to Dec 2004 Deployment to Iraq Worked with CISCO Systems (Routers, Switches, Firewalls), Promina 400 Multiplexing units, REDCOM SLICE PBX, Help desk operations, Fiber Optic installer/repairer.