Joseph Burgess

Senior Network Administrator at Saracen Casino Resort
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Location
Little Rock, Arkansas, United States, US

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Senior Network Administrator
      • Oct 2023 - Present
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Information Technology Manager
      • Jul 2022 - Oct 2023

      I.T. Manager for Crain Automotive Group. Responsiblies are and not limited to: managing my team, helpdesk, coordinating projects, providing top tier support, ordering/purchasing, network management, and everything in between. I manage a team of about 10 (and growing) employees, and close to 40 rooftops (~900 end users) from North Arkansas to South-Central Arkansas, as well as several radio stations spread across the central Arkansas area. I.T. Manager for Crain Automotive Group. Responsiblies are and not limited to: managing my team, helpdesk, coordinating projects, providing top tier support, ordering/purchasing, network management, and everything in between. I manage a team of about 10 (and growing) employees, and close to 40 rooftops (~900 end users) from North Arkansas to South-Central Arkansas, as well as several radio stations spread across the central Arkansas area.

    • United States
    • Construction
    • 1 - 100 Employee
    • Information Technology Manager
      • Aug 2020 - Sep 2022

      In charge of managing everything from 5 servers with 9 virtualized Hyper-V VM's, to managing all I.T. related contracts and vendor relations, Exchange Server, SQL Server/Databases, AV......Anything in the realm of I.T. for Interstate Signways and I'm your man! For the last 7-8 months I have been the sole I.T. employee for the company, with no plans to replace the 2 employees that were here when I started....Let's just say I don't get much downtime! This has been my first job in… Show more In charge of managing everything from 5 servers with 9 virtualized Hyper-V VM's, to managing all I.T. related contracts and vendor relations, Exchange Server, SQL Server/Databases, AV......Anything in the realm of I.T. for Interstate Signways and I'm your man! For the last 7-8 months I have been the sole I.T. employee for the company, with no plans to replace the 2 employees that were here when I started....Let's just say I don't get much downtime! This has been my first job in management, and I have learned SO much being the sole employee in charge of a network that supports 150+ users, CNC machines, printers, etc. As well as time management skills, project management skills, people management skills, it's all been one amazing learning experience! Show less In charge of managing everything from 5 servers with 9 virtualized Hyper-V VM's, to managing all I.T. related contracts and vendor relations, Exchange Server, SQL Server/Databases, AV......Anything in the realm of I.T. for Interstate Signways and I'm your man! For the last 7-8 months I have been the sole I.T. employee for the company, with no plans to replace the 2 employees that were here when I started....Let's just say I don't get much downtime! This has been my first job in… Show more In charge of managing everything from 5 servers with 9 virtualized Hyper-V VM's, to managing all I.T. related contracts and vendor relations, Exchange Server, SQL Server/Databases, AV......Anything in the realm of I.T. for Interstate Signways and I'm your man! For the last 7-8 months I have been the sole I.T. employee for the company, with no plans to replace the 2 employees that were here when I started....Let's just say I don't get much downtime! This has been my first job in management, and I have learned SO much being the sole employee in charge of a network that supports 150+ users, CNC machines, printers, etc. As well as time management skills, project management skills, people management skills, it's all been one amazing learning experience! Show less

    • United States
    • Automotive
    • 1 - 100 Employee
    • Network Administrator
      • Mar 2016 - Aug 2020

      In charge of everything from managing McLarty Automotive Group's network, as the Systems Administrator, I was in charge of everything from very basic user setup for all of our various systems and websites, to server maintenance/installation, equipment installation, and configuration. During my time with Mclarty and Asbury, there is not much I did not do or learn to do. Automotive I.T. is a beast in and of its self! In charge of everything from managing McLarty Automotive Group's network, as the Systems Administrator, I was in charge of everything from very basic user setup for all of our various systems and websites, to server maintenance/installation, equipment installation, and configuration. During my time with Mclarty and Asbury, there is not much I did not do or learn to do. Automotive I.T. is a beast in and of its self!

    • United States
    • Automotive
    • 700 & Above Employee
    • Field Engineer
      • Jan 2014 - Mar 2016

      Managed IT support and projects for all North Point stores. Moved to Mclarty Automotive when Asbury sold North Point to Mclarty. Managed IT support and projects for all North Point stores. Moved to Mclarty Automotive when Asbury sold North Point to Mclarty.

Education

  • University of Arkansas at Little Rock
    Marketing, Junior
    2010 - 2012
  • Colorado Mountain College
    Psychology
    2008 - 2010

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