Network Engineer

• Jun 2022 - Present

Information Analyst (IT)

• Sep 2018 - Jul 2022

Currently serving in a multi-faceted Information Technology (IT) Analyst position. Provides enterprise corporate level support (Computer MGT, Network MGT, Communications MGT, IT Security, IT Systems support) for a workforce of 2000+ employees covering all locations where Total Airport Services (TAS) operates. Range of support also includes project implementation through all phases (Initiation, scheduling, Vendor selection and coordination, funding, site surveys, and roll-outs). Coordinate activities with international team members located in Sao Paulo Brazil. -Successfully completed funded IT projects for our locations ranging from Corporate Office expansion, Airport Site Stand Up and integration, Completion of Corporate wide modernization of all Cisco network firewalls and managed switches within budget -Coordinated corporate wide transition and integration to Microsoft Teams collaboration platform -Successfully managed Corporate IT purchasing / inventory account supplying laptops, desktops, Wireless Access Points (WAPS), Cisco firewalls and switches, monitors, and mobile phones used throughout the enterprise. -Utilize the ticketing systems to efficiently and timely respond to IT issues, concerns as well as order additional equipment. Implemented voice / email ticketing system to streamline time needed to understand user issues and identify best course of action. -Developed an IT Smart book distributed to company employees -Achieved savings of thousands dollars per month by streamlining mobile phone accounts and reduced cost inefficiency from redundant VoIP accounts -Led numerous vendor selection processes resulting in successful project completions and increased IT capability over several of our site locations. -Routinely work with international partners to ensure their network connectivity, VoIP phones, and MS Office applications, printers, and hardware performs as efficient as possible. Show less

Computer Engineer / Systems Engineer / Software Quality Assurance Specialist

• Jul 2009 - Sep 2018

Serve in dual positions as Computer Engineer and Software Quality Assurance as the government representative in support of NASA’s Orion Crew Expeditionary Vehicle (CEV) Project Spacecraft and NASA’s International Space Station Program (ISS) - Participated in Numerous Peer Reviews, requirements review and vendor selections, providing expertise to NASA and Contracting personnel - Coordinated with Earned Value Management Specialist on matters relating to Cost, Performance, and Scheduling for Boeing, Lockheed Martin, Honeywell, and United Space Alliance NASA Contractors - Performed several software code inspection and recommendation activities for two NASA Space Programs - Experience providing DCMA Software expertise and oversight for four major contractors (Boeing, Honeywell, USA, and Lockheed Martin) supporting two NASA Space Programs - Conducted Contract Receipt and Review (CRR) activities for main contractors working on the NASA Orion Space Project. Show less

Deputy G6, Communication

• 2011 - 2016

Advises and assists the 75th Training Command Staff on all matters related to IT systems. Provide IT support to Army's Battle Command Training Command consisting of 5 Battle Command Training Divisions and 15 Battle Command Training Groups totaling more than 2,500 Soldiers across 23 CONUS locations. Provide strategic direction for the design, installation, operation and maintenance of LAN/WAN in support of all training phases and levels of employment. Manage 3 Branch Chiefs ensuring seamless understanding of responsibilities while satisfying all requirements and mission needs. -Ensured key services such as SharePoint Portal, Exchange e-mail server and Active Directory requirements were met. -Qualified for Department of Defense Network and Systems management with full Administrator credentials -Project Manager for Distributed Simulations System (DSC) remote simulation support allowing fusing Live/Virtual/Constructive-Gaming design and simulations capabilities Show less

Computer Engineer

• 2003 - 2009

- Provided systems engineering and program acquisition expertise for information-security equipment for the Air Force Cryptographic Modernization Program. This includes Acquisition, Contractor Requirements, System Requirements, Manufacturing, Technology Development, Operations, and Sustainment. I took part in the entire Program acquisition life cycle including sustainment where Logistics management experience was gained. - Design and developed Microsoft Access Program used to track / manage Cryptographic Modernization financial baselines and funding data for 13+ high priority programs surpassing $1Billion. Access program automated the editing and submission process for each of the financial roadmaps, improved office efficiency by over 20%. - Served as Air Force representative to Joint Cryptographic Modernization Interoperability Testing Working Group to ensure all future Cryptographic Modernization devices and/or systems meet the interoperability relating to equipment, algorithms, Key Management Infrastructure, and standards and specifications - Actively participated in Technology / Industry exchanges as well as Integrated Process Teams (IPT). - Developed documentation for classified cryptographic devices. These systems included System hardware / software requirements, Test specifications and Procedures from System level to the component level. Configuration Management, release documentation and Training Material including training computer programs - Deep experience in networking spanning computer systems both Classified and Unclassified. - Managed multiple simultaneous new designs and risk avoidance projects Show less

Afghanistan Deployment (OEF) Division Information Operations Officer

• Jan 2006 - Jan 2007

* Designed, developed, and populated a custom database utilizing iBase4 and Analysts Notebook link and nodal analysis software to track relationships and biographies. * Apply IO Non-Kinetic, Non-Lethal methods used to generate assessments for selected individuals * Integrated with CJ2 non-Kinetic Analysis Section of the RC-East Intelligence Support Element providing directed research and analysis on Afghanistan * Provide Brigade Task Forces with targeting and event summary information to develop and refine courses of action Systems / Qualities used: INTELINK intelligence intranets, Analysts Notebook Link and Nodal Analysis software, strategic messaging, leadership, high level briefings Show less

Network Operations Center Engineer

• Feb 2003 - Jul 2003

Provide technical expertise, integration and engineering support for data center customers and services. * Conduct troubleshooting and fault isolation in support of Internet Data Center clients so that all problems are promptly corrected with minimum network disruption and customer impact. * Perform equipment circuit test and record results in trouble ticket. * Assist in the installation, turn-up, and activation of new customer service depending on requirements * Responsible for maintaining a high level of knowledge of equipment and services. * Red Hat Linux and Solaris installation, support and administration Systems / Qualities: Helpdesk support. Remote management and troubleshooting. Disaster Recovery for IT systems. Windows Server support and administration. Worldwide customer support. Cisco routers and switches. Solaris. Linux. Excellent communications skills. 24/7 Data center operations. Optical and tape backup technologies and management. Show less

Application Engineer / Product Manager

• 2001 - 2003

Experience with FPGA (Fully Programmable Gate Arrays), SoC (Systems on a Chip) as a Telecommunication Applications Engineer for the TimePieces Integrated Circuit family of Network Synchronization IP/Telephony Components product line were as follows: * Develop white papers dealing with telecom protocols, network synchronization, and component design * Complete operational testing and verification scripts for TimePieces embeddable modules and construct reports explaining the measurements actual vs. expected and comment on possible error sources. * Maintain contact with technicians, engineers, and customers in order to handle any issues involving the implementation of the design. Current customers I’ve worked with include Cisco and Nortel Networks. * Work to aid hardware and software engineers with the testing and debug of TimePiece embeddable modules and suggest means of improvement * Understand Telecommunications GRE’s (Generic Requirements) documentation regarding network synchronization and develop / deliver presentations to potential customers * Developed windows GUI (Graphical User Interface) using Visual Basic, to provide a teaching / demo tool, easily training potential customers on programming, controlling and evaluating Timepiece IC’s * Served as acting Product Manager for TimePieces Embeddable Module product line Systems / Qualities: Digital and Analog design. Microelectronics. MS Visual Basic. C++. National Instruments Labview. Programmable Temperature Chambers. FireBird Telecommunications Signal Test Set. Agilent waveform generators and frequency counters. Tektronix multi-channel 500MHz Oscilloscopes. Product Management. Logistics Support. Customer relations. Show less

Brigade (700 person) Signal (Communications) Officer (Military)

• 2000 - 2001

Manager of a secure LAN (Local Area Network) consisting of Windows NT Servers/MS Exchange Administrator and 20+ client machines. Maintained a portion of a WAN (Wide Area Network) consisting of 155 client machines and 5 network printers distributed over a campus 5 buildings. Administrated multiple e-mail accounts, software installation, IP Address management, and the integration of network hardware.* Purchased, configured, and installed 39 desktops and 12 laptop client computers on a deployable Tactical Wide Area Network* Responsible for training of communication specialist on advanced Server management, Network troubleshooting (patches, upgrades), and software installation.* Performed and documented all maintenance request dealing with system configuration, verification testing and usage monitoringSystems / Qualities: Cisco routers and switches. Network Design. Computer / Network security techniques. What's Up Gold Network management Software. Scripting. Website design. MS FrontPage and Dreamweaver. MS Exchange Administrator. Project Management. Leadership Show less

Signal (Communications) Company (100+ persons) Executive Officer (Military)

• 1998 - 2000

Second in command (management) of 150 soldiers. Direct supervisor for 20 logistical support specialist. Responsible for equipment maintenance and automation upgrades while maintaining a yearly budget of $800,000. Served as the unit automation officer, providing software installation and troubleshooting for unit automation assets.* Deployed 12 multi-million dollar communication terminals to provide voice and data communication via deployable network over a distance of 575 miles to support one of the world’s largest Army Air Defense exercises (Roving Sands).* Managed resources to finish the fiscal year with a budget that was 98% spent* Rewired a 100baseT network increasing bandwidth usability for 100+ people* Ensure all documentation regarding the unit automation and network structure is maintained and published IAW unit standard operating proceduresSystems / Qualities used: UNIX. Cisco routers and switches. Cellular technologies. Digital Radios. Single Channel Tactical Satellite. Secure frequency hopping radios. Cryptography. MS Office Suite including Access. Project Management. Leadership. Budget Management Show less