Experience

Cape Cod Potato Chips

• United States
• Restaurants
• 1 - 100 Employee

• Mechanical Technician

  • Jun 2020 - Present

  As a Mechanical & Electrical Technician, I utilize I leverage my training in NFPA 70E, arc flash, and arc blast to diagnose and repair pre-existing electrical system installations with up to 480V. This has prevented electrical mishaps and ensuredsafety and security. I also assist the safety team in improving the safety of the building and manufacturing operations to meet OSHA and Campbells requirements, minimizing the risk of worksite injuries. To ascertain the optimal working condition of the equipment, I facilitate the installation, repair, and preventive maintenance of various manufacturing equipment, including PLC-based conveyors, kettles, centrifuges, robotic scales, and baggers. I apply TIG welding techniques to join and repair metal structures.I support the IT team in planning and implementing various infrastructure upgrades and deployments to ensure efficient and successful completion within scope and timeline constraints. When the packing room seasoning HMI went down due to SSD failure, I collaborated with the IT and Advanceon teams to troubleshoot and repair it. My efforts have significantly contributed to successfully restoring the packing room HMI in just 2 days and preventing future production downtime.Another part of my role is operating various heavy vehicles. I use yard switcher to efficiently move 18 wheeler trailers around the parking lot and docking them to the building.



Chatham Ford Inc

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Automotive Technician

  • Sep 2019 - Dec 2020

  In my role as an Auto Technician, I diagnosed the cause of vehicle malfunction and performed vehicle repair and maintenance work as outlined on the repair order. I utilized MIG welding techniques to join metal parts together and ascertained work compliance with dealership and OEM standards. To provide quality care to customers’ vehicles, I conducted multi-point inspections to make appropriate recommendations and ensured vehicle safety and reliability. Through this, I was able to ensure customer exceptional customer experience and satisfaction. I also kept the service center equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs as necessary. This ascertained the reliability and availability of equipment.



Balise Ford of Cape Cod

• United States
• Individual and Family Services
• 1 - 100 Employee

• Automotive Technician

  • Mar 2016 - Dec 2019

  At Balise Ford, I utilized the latest specialized technology and precise analysis to conduct diagnosis, repair, and maintenance services. I applied MIG welding techniques to fuse multiple pieces of metals together and ensured work compliance with dealership and OEM standards. To deliver exceptional customer services, I performed thorough inspections on customer vehicles, explained automotive repair and issues, and provided a suitable recommendation. This approach has boosted customer satisfaction, resulting in repeat business. Moreover, I administered the maintenance of service center equipment by following operating instructions, diagnosing malfunctions, and calling for repairs as required. Thereby ascertaining the reliability and availability of equipment.



Quality Auto Center

• Mechanic

  • Jul 2016 - May 2017

  Serving as a trained Massachusetts Vehicle Inspector, I inspected automotive and truck engines, as well as mechanical and electrical components to accurately diagnose and repair issue. Consequently, maximizing the vehicles’ reliability and functionality. To support the shop’s sales objectives, I provided accurate cost, time, and effort estimates. I recommended suitable products and services needed for a repair or maintenance job that boosted the auto repair shop’s profitability. I also managed the procurement of parts and supplies that ensured adequate inventory levels.



Savant Systems

• United States
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• TAC

  • Jul 2014 - Apr 2016

  Having served as a Remote Technician, I provided technical support via phone and worked closely with Savant dealers to troubleshoot installation of premium smart home systems and assist in programming changes. I delivered fit-for-purpose solutions, following established company practices and guidelines. I also administered detailed database management relative to service engagements, including making specific written notes and records of interactions with dealers and customers. Having served as a Remote Technician, I provided technical support via phone and worked closely with Savant dealers to troubleshoot installation of premium smart home systems and assist in programming changes. I delivered fit-for-purpose solutions, following established company practices and guidelines. I also administered detailed database management relative to service engagements, including making specific written notes and records of interactions with dealers and customers.



Stop & Shop

• Retail
• 700 & Above Employee

• Clerk

  • Jan 2007 - Feb 2014