Experience

New City College

• United Kingdom
• Higher Education
• 200 - 300 Employee

• Creative Industries Facilitator/Technician

  • Feb 2023 - Present

  Facilitate Esports events within the college and maintain computer systems for activities and clubs Install required hardware / software Perform regular checks of computers and liaise with IT to repair/address any malfunctioning or damaged hardware Provide students with technical assistance (user accounts, file management, software feature issues) Develop a series of lessons on Esports and Events Management Offer project management advice to students Liaise with lecturers and offer students general guidance on software features when relevant and in accordance to own knowledge and ability Monitor student activities on computers for misuse and college policy non-compliance Show less



POP UP ARCADE LTD

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Event Manager

  • Sep 2022 - Nov 2022

  Planning and executing gaming events for birthday parties, weddings, and other special events including setup, troubleshooting, and packdown. Communication with a client to ensure that they are satisfied from payment for the event, to pack up. High priority on customer satisfaction and strong professional image. Planning and executing gaming events for birthday parties, weddings, and other special events including setup, troubleshooting, and packdown. Communication with a client to ensure that they are satisfied from payment for the event, to pack up. High priority on customer satisfaction and strong professional image.



Staffordshire University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student Representative

  • Aug 2021 - Jul 2022

  Maintain a student-to-student relationship that accurately represents core issues that exist in academiaWork alongside the Student Union and other lecturers to resolve pressing issues in order to create a more welcoming environment for all faculty membersNetworking with all aspects of the University in order to gather a wide range of opinions

• Student

  • Sep 2019 - Jul 2022



Insomnia Gaming Festival

• Egypt
• Entertainment
• 1 - 100 Employee

• Events Steward

  • Apr 2022 - Apr 2022

  Develop a welcoming atmosphere for congregations and audiences while maintaining safety regulations at a large venue (40,000 visitors) Maintain knowledge of event management processes and customer satisfaction for a large event with a niche audience by being one of the first responders to attendee needs or behaviour. Worked to identify security and safety concerns and resolve them as necessary. Develop a welcoming atmosphere for congregations and audiences while maintaining safety regulations at a large venue (40,000 visitors) Maintain knowledge of event management processes and customer satisfaction for a large event with a niche audience by being one of the first responders to attendee needs or behaviour. Worked to identify security and safety concerns and resolve them as necessary.



MICA Team

• United States

• Communications Manager

  • Sep 2018 - May 2021

  Keen use of a computer across multiple different social media platforms (Reddit, Twitter, Facebook, Discord) to promote and engage with community members, and increase brand engagement via positive reinforcement Worked closely with content producers and strategists to schedule and deliver content, utilising AdSense, Hootsuite, and other scheduling software Keen use of a computer across multiple different social media platforms (Reddit, Twitter, Facebook, Discord) to promote and engage with community members, and increase brand engagement via positive reinforcement Worked closely with content producers and strategists to schedule and deliver content, utilising AdSense, Hootsuite, and other scheduling software



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Voluntary Role

  • Dec 2020 - Mar 2021

  Crowd Management skillset that required keen communication skills to accurately instruct members of the public through the correct procedure Worked closely with medical professionals during a stressful period to accurately and efficiently fulfil my role. Crowd Management skillset that required keen communication skills to accurately instruct members of the public through the correct procedure Worked closely with medical professionals during a stressful period to accurately and efficiently fulfil my role.