Experience

BlackHawk Industrial

• United States
• Manufacturing
• 400 - 500 Employee

• CSR

  • Jan 2019 - Present

  Manage assigned customers tool cribs. Autocrib & Cribmaster Provide product research & Quoting Enter and track customer orders Manage assigned customers tool cribs. Autocrib & Cribmaster Provide product research & Quoting Enter and track customer orders



Konica Minolta Business Solutions U.S.A., Inc.

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Managed Account Support Coordiantor/Global Client Services

  • Aug 2012 - Feb 2019

  Project Management and Service Coordination of Office and Production Print equipment roll outs for large Enterprise and Global Accounts. Help build the Deployment Guides to ensure a consistent set up of Network and Security Settings, Solutions, and Training as well as Site requirements. Virtual Service Management. Monitor the daily health of the customers Fleet of MFP and Production Print Equipment to optimize Up-time and facilitate the most timely repairs. Track key metrics in order to optimize the customers fleet and provide periodic account review reporting. Work to create Statement of Services documents for New and existing customers outlining the offerings of the GCS (Global Client Services) Ongoing continuing education courses. Have completed: Konica Minolta Outward Associate Certification, Various computer networking courses, and numerous Harvard Business online courses. Advanced Microsoft Office skills: Word, Excel, Access, Power Point Show less