Joseph Amezquita
Technology Specialist at Rowan-Salisbury Schools- Claim this Profile
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Sanskrit Limited working proficiency
Topline Score
Bio
Credentials
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CompTIA A+
CompTIAMay, 2005- Oct, 2024
Experience
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Rowan-Salisbury Schools
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Education Management
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700 & Above Employee
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Technology Specialist
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Dec 2020 - Present
● Perform all levels of hardware and software systems support for: ○ Over 1,000 computers and 100 printers across the district ○ Autodesk suite ○ Adobe suite ○ Various other programs used within the district. ● Minimal supervision on special projects. ● Manage and maintain a web-based inventory system for over 30,000 assets on multiple platforms. ● Develop and maintain constructive relationships with vendors to ensure swift resolutions on equipment hardware issues. ● Administer over 2,000 rotating user accounts and over 1,000 workstations using Active Directory and System Center Configuration Manager. ● Develop and update documentation, appraising users and administrators of vital information. ● Managed and maintained operations of over 700 windows workstations. ● Managed SCCM on Server 2012 R2 to deploy Windows updates and software applications to workstations across the district. ● Managed a print server to add and remove printers to computer labs across the district. ● Managed Hyper-V virtual workstations for software deployment packaging and testing. ● Used an asset tracking system to keep inventory of all workstations and technology purchases. ● Supported and trained tier I technicians in troubleshooting and resolving a large variety of issues on multiple platforms. ● Provided support for 350 VoIP handsets. ● Managed and maintained operation of over 75 Cisco switches. ● Managed and maintained operation of over 300 Aerohive access points. ● Operated A/V systems during live broadcasts of Board of Education business meetings. ● Provided end-user support in person, telephone, e-mail and work order system to upgrade, repair, and maintain multiple platforms of over 3,500 Apple-based products and software. ● Used Jamf MDM to manage inventory of over 3,000 Apple Macbooks and iPads. Show less
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Amazon Fulfillment Centre
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Germany
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700 & Above Employee
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Warehouse/Sortation Associate
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Sep 2020 - Dec 2020
• Sort packages according to destination. • Monitor line for complete pallets. • Wrap and relocate complete pallets according to specified location attributes. • Utilize scanner to log pallet location. • Crosscheck inventory attributes to verify shipping integrity is maintained. • Provide empty pallets to sortation associates to maintain top production numbers. • Sort packages according to destination. • Monitor line for complete pallets. • Wrap and relocate complete pallets according to specified location attributes. • Utilize scanner to log pallet location. • Crosscheck inventory attributes to verify shipping integrity is maintained. • Provide empty pallets to sortation associates to maintain top production numbers.
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University of North Carolina at Charlotte
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United States
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Higher Education
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700 & Above Employee
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Graduate Teaching Assistant
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Aug 2018 - May 2020
• Help conduct courses in the Religious Studies department; in-person and online. • Grade online discussion board posts within Canvas platform. • Take attendance and grade quizzes, midterm papers, and final papers; hard copies and digital. • Help develop and publish an online course via Canvas platform. • Assist in resource collection for in-progress courses. • Help conduct courses in the Religious Studies department; in-person and online. • Grade online discussion board posts within Canvas platform. • Take attendance and grade quizzes, midterm papers, and final papers; hard copies and digital. • Help develop and publish an online course via Canvas platform. • Assist in resource collection for in-progress courses.
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Self-employed
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Real Estate
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1 - 100 Employee
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IT Sub-Contractor
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Jan 2016 - Dec 2016
• Serve as first point of contact for users seeking technical assistance over phone/email and in person • Perform remote troubleshooting through diagnostic techniques and in person • Determine the best solution based on issue and details provided by users • Assist the user through the problem-solving process • Direct unresolved issues to the next level of support personnel • Record issues via ticketing system and document into Knowledgebase for future training • Follow-up and update uses with status on outstanding issues • Identify and suggest possible improvements on procedures Show less
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Perdue Farms
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United States
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Food and Beverage Manufacturing
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700 & Above Employee
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Raw/Processed Poultry HACCP Verifier/QA Technician
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Jul 2008 - Mar 2014
• Independently conducted daily field tests comprised of quality audits on received raw materials to ensure safety and quality standards are in conformance. • Independently conducted hourly field tests comprised of biological audits so that the microbiology department could ensure environmental standards are met. • Independently conducted hourly field tests comprised of quality audits on product to ensure customer specifications (weight, length/width, count, etc.) of products were in conformance, establishing control via QA holds and rejections if deviation from specifications was found. • Independently conducted root cause analysis whenever any deviation was discovered and reported suggestions to supervisor, which effectively reduced lost production time. • Independently ensured individuals were in compliance of GMP standards and issued corrective actions if deviations were found. • Independently audited pest activity and reported findings to supervisor and USDA personnel. • Independently recorded hourly audit results via Microsoft Excel and orally conveyed daily reports to supervisor at the end of shift. • Independently maintained personal contact with USDA personnel, production line supervisors, QA management, maintenance personnel, and production crews to establish and maintain quality and safety standards such as plant environment, product specifications, and GMPs. • Independently interfaced with and verified USDA paperwork to ensure all USDA standards and Standard Operating Procedures (SOPs) were met. Show less
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Education
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2018 - 2020
University of North Carolina at Charlotte
Master's degree, Religion/Religious Studies -
2014 - 2017
University of North Carolina at Charlotte
Bachelor of Arts (B.A.), Anthropology & Religious Studies -
2001 - 2005
South Rowan High School
Diploma
Community
