Joseph Frease
Mid-Market Account Manager at Malwarebytes- Claim this Profile
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Topline Score
Bio
Christine Ng
Joey is hardworking, driven, and a pleasure to work with. I trained Joey as a Business Development Representative and Renewals Coordinator and was constantly impressed by his ability to think outside the box and come up with new and innovative ways to engage with customers/potential customers. He brings integrity and a level of thoughtfulness to his work, and also a dad joke here and there! Joey's positive attitude and desire to deliver quality work is an asset that any company would be lucky to have.
Bobby Chiorean
One of the best managers I have worked for. Joey is successful because he genuinely cares about people and is passionate about helping others. He puts his heart into everything he does and always does what is best for his clients and his team. Joeys leadership was the catalyst to my ascension in my current company and I’m extremely grateful to have had the chance to work with him. On top of being a hard working and intelligent leader, Joey is well-liked and pleasant to be around. Hope we cross paths again someday in our careers!
Christine Ng
Joey is hardworking, driven, and a pleasure to work with. I trained Joey as a Business Development Representative and Renewals Coordinator and was constantly impressed by his ability to think outside the box and come up with new and innovative ways to engage with customers/potential customers. He brings integrity and a level of thoughtfulness to his work, and also a dad joke here and there! Joey's positive attitude and desire to deliver quality work is an asset that any company would be lucky to have.
Bobby Chiorean
One of the best managers I have worked for. Joey is successful because he genuinely cares about people and is passionate about helping others. He puts his heart into everything he does and always does what is best for his clients and his team. Joeys leadership was the catalyst to my ascension in my current company and I’m extremely grateful to have had the chance to work with him. On top of being a hard working and intelligent leader, Joey is well-liked and pleasant to be around. Hope we cross paths again someday in our careers!
Christine Ng
Joey is hardworking, driven, and a pleasure to work with. I trained Joey as a Business Development Representative and Renewals Coordinator and was constantly impressed by his ability to think outside the box and come up with new and innovative ways to engage with customers/potential customers. He brings integrity and a level of thoughtfulness to his work, and also a dad joke here and there! Joey's positive attitude and desire to deliver quality work is an asset that any company would be lucky to have.
Bobby Chiorean
One of the best managers I have worked for. Joey is successful because he genuinely cares about people and is passionate about helping others. He puts his heart into everything he does and always does what is best for his clients and his team. Joeys leadership was the catalyst to my ascension in my current company and I’m extremely grateful to have had the chance to work with him. On top of being a hard working and intelligent leader, Joey is well-liked and pleasant to be around. Hope we cross paths again someday in our careers!
Christine Ng
Joey is hardworking, driven, and a pleasure to work with. I trained Joey as a Business Development Representative and Renewals Coordinator and was constantly impressed by his ability to think outside the box and come up with new and innovative ways to engage with customers/potential customers. He brings integrity and a level of thoughtfulness to his work, and also a dad joke here and there! Joey's positive attitude and desire to deliver quality work is an asset that any company would be lucky to have.
Bobby Chiorean
One of the best managers I have worked for. Joey is successful because he genuinely cares about people and is passionate about helping others. He puts his heart into everything he does and always does what is best for his clients and his team. Joeys leadership was the catalyst to my ascension in my current company and I’m extremely grateful to have had the chance to work with him. On top of being a hard working and intelligent leader, Joey is well-liked and pleasant to be around. Hope we cross paths again someday in our careers!
Experience
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Malwarebytes
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United States
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Computer and Network Security
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700 & Above Employee
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Mid-Market Account Manager
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Nov 2021 - - Saat ini
Manage accounts through entire post sale life cycle(see below).Deployment management: Help create a deployment plan with end user, to get them fully deployed in a timey manner.New product introduction: Inform customer of new and upcoming product initiatives. Account check in: Continued follow up with end users to check in with their subscription to increase retention rates; including Quarterly Business Reviews, 90 day Security Reports, and Policies Best Practices.Up-sell: Identify potential up-sell opportunities during the subscription term. Account Renewal: Identify the renewal process for each account(decision criteria, decision maker, any pains, timeline, up-sell opportunities again, and budget).
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Account Manager-SMB
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Mar 2020 - Nov 2021
Manage accounts through entire post sale life cycle(see below).Deployment management: Follow up with end users to ensure they deployed software right away.New product introduction: Inform customer of new and upcoming product initiatives. Account check in: Continued follow up with end users to check in with their subscription to ensure the end users content with their subscription. Up-sell: Identify potential up-sell opportunities during the subscription term. Account Renewal: Identify the renewal process for each account(decision criteria, decision maker, any pains, timeline, up-sell opportunities again, and budget).
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Business Development Representative
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Feb 2019 - Feb 2020
Prospect and create new accounts and contacts through DiscoverOrg, ZoomInfo, and LinkedIn. Schedule meetings for Account Executives. Follow-Up through emails and phone calls. Find new and creative ways to stand out from all the hundreds of other people trying to sell to companies. Making sure I have the correct messaging depending on what level I am reaching out to(systems admin, directors, VPs, C-Level).
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24 Hour Fitness
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Sales Manager
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Des 2004 - Sep 2018
In charge of all new member sales, sales trends, sales forecasting, and PnL reporting. Hiring and developing sales teams including a scheduled and structured training program I created. Setting monthly and daily sales goals for each sales team members with weekly follow up and creating action plans with each individual sales advisor to exceed monthly sales targets. Partnering with my operations manager to exceed member experience to exceed a high member retention rate. In charge of all new member sales, sales trends, sales forecasting, and PnL reporting. Hiring and developing sales teams including a scheduled and structured training program I created. Setting monthly and daily sales goals for each sales team members with weekly follow up and creating action plans with each individual sales advisor to exceed monthly sales targets. Partnering with my operations manager to exceed member experience to exceed a high member retention rate.
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The Sports Authority Limited
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New Zealand
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Sporting Goods Manufacturing
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1 - 100 Employee
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Department Manager
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Sep 1999 - Okt 2004
Manage Sales Forecasting for my department along with floor plans, opening and closing store, managing the schedule based on business needs. Manage Sales Forecasting for my department along with floor plans, opening and closing store, managing the schedule based on business needs.
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Education
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Evergreen Valley College
Marine Biology -
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Sandler
Community
