Experience

Reid's Fine Foods
• United States
• Restaurants
• 1 - 100 Employee
• Customer Service Supervisor

  • Oct 2022 - Present


Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Gallery Associate

  • Jan 2019 - Present

• Gallery Associate

  • Jan 2019 - Feb 2023



Northwood Ravin

• United States
• Real Estate
• 100 - 200 Employee

• Assistant Concierge Director

  • Sep 2015 - Dec 2018

  Setting the standard of quality and luxury service in a 500-unit multi million-dollar property with high end clientele.• Creating written and verbal communication for building marketing and partnerships with vendors.• Creating scheduling weakly, assisting Director with processing new move in & move outs.• Money handling and booking of amenity spaces and Guest Suites.• Inventory and Package Handling/Auditing.• First and immediate contact for all escalations. Setting the standard of quality and luxury service in a 500-unit multi million-dollar property with high end clientele.• Creating written and verbal communication for building marketing and partnerships with vendors.• Creating scheduling weakly, assisting Director with processing new move in & move outs.• Money handling and booking of amenity spaces and Guest Suites.• Inventory and Package Handling/Auditing.• First and immediate contact for all escalations.



NFC Amenity Management

• United States
• Hospitality
• 400 - 500 Employee

• Amenity Coordnator

  • 2012 - Dec 2015

  Effectively marketing the properties additional services and products to residents and guest of the property.• Motivate and empower leasing team and front desk employees to push resident involvement in amenities.• Maintaining, stocking and coordination of common amenity areas.• Scheduling vendors and maintaining contractual obligations to property. Effectively marketing the properties additional services and products to residents and guest of the property.• Motivate and empower leasing team and front desk employees to push resident involvement in amenities.• Maintaining, stocking and coordination of common amenity areas.• Scheduling vendors and maintaining contractual obligations to property.



Steak n Shake

• United States
• Restaurants

• Assistant Manager

  • Jan 2010 - Sep 2012

  Effectively marketing the properties additional services and products to residents and guest of the property.• Recruiting, Training and Supervising Staff. • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.• Handling customer enquirers and escalations. Effectively marketing the properties additional services and products to residents and guest of the property.• Recruiting, Training and Supervising Staff. • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.• Handling customer enquirers and escalations.


Windstream
• United States
• Telecommunications
• 700 & Above Employee
• Customer Service Sales Representative

  • Feb 2006 - May 2008