Experience

Laney College

• Higher Education
• 200 - 300 Employee

• Woodworking Assistant Instructor

  • Sep 2019 - Present

  + Provided technical support for a wide range of shop equipment, including table saws, router tables, air compression systems, jointers, planners, panel saw, and CNC machines. + Thorough Repair Documentation, Ensuring Exemplary Student / Employee Satisfaction + Provided In-Person IT Support to Students and Faculty + Effective Communication with Instructors and Directors To Ensure Operational Success + Demonstrated expertise in woodworking techniques and equipment through hands-on instruction and demonstrations, resulting in increased student engagement and improved learning outcomes. + Guided students through the entire process of planning and executing woodworking projects, from initial concept to final product, resulting in high project success rates. Show less



Taskrabbit

• United States
• Software Development
• 500 - 600 Employee

• Handyman, Technical Support Specialist

  • Dec 2018 - Present

  + Provided expert installation and troubleshooting services for a wide range of home entertainment systems, including Sony, Panasonic, Roku Smart TVs, ensuring optimal performance and customer satisfaction. + Assembled and installed furniture for clients while integrating a variety of technology components, including LED lights, air conditioning/heating components, computer controlled microbiome growth pods, resulting in seamless and functional home setups. + Demonstrated expertise in smart home installation by installing locks, cameras, thermostats, and wireless internet for clients, ensuring optimal security and convenience in their homes. Show less



Freeway Insurance Services, Inc.

• United States
• Insurance
• 500 - 600 Employee

• Insurance Broker

  • Mar 2012 - Apr 2023

  + Demonstrated expertise in insurance policies and procedures by providing clear and concise explanations of complex insurance contracts, resulting in improved customer understanding and trust. + Assisted clients in choosing the best insurance coverage by recommending appropriate endorsements and policy add-ons, resulting in increased sales and improved customer retention + Demonstrated expertise in insurance policies and procedures by providing clear and concise explanations of complex insurance contracts, resulting in improved customer understanding and trust. + Assisted clients in choosing the best insurance coverage by recommending appropriate endorsements and policy add-ons, resulting in increased sales and improved customer retention



Radio Shack

• United States
• Retail
• 200 - 300 Employee

• Assistant Manager

  • Nov 2005 - Dec 2010

  + Provided exceptional customer service and technical support for a wide range of consumer technology products, including Cell phones, laptops, home PCs, televisions, universal remotes and entertainment systems. + Managed inventory for the store, including receiving new stock shipments, stocking products conducting regular audits, and returning defective products to manufacturers. + Resolved technical issues with the store’s outdated point-of-sale system, reducing downtime and improving overall efficiency. + Achieved personal sales exceeding $250,000 in 2009, ranking in the top 5% of sales associates nationwide Show less