Experience

Harvard University

• United States
• Higher Education
• 700 & Above Employee

• Co-Op Team Lead

  • Jan 2023 - Present

  Helping customers solve technical issues at front desk. Maintaining and completing daily tasks assigned by supervisor. Having a mentorship role to newer interns. Assisting in projects led by management. Helping customers solve technical issues at front desk. Maintaining and completing daily tasks assigned by supervisor. Having a mentorship role to newer interns. Assisting in projects led by management.



Harvard University

• United States
• Higher Education
• 700 & Above Employee

• Technical Support Engineer Intern

  • May 2022 - Aug 2022

  Helped customers solve technical issues at front desk. Maintained and completed daily tasks assigned by supervisor. Assisted admin refresh team by delivering and installing new equipment. I partook in a tedious project led by the manager regarding the inventory of student lab computers. Helped customers solve technical issues at front desk. Maintained and completed daily tasks assigned by supervisor. Assisted admin refresh team by delivering and installing new equipment. I partook in a tedious project led by the manager regarding the inventory of student lab computers.



Gap

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2019 - Nov 2019

  Helped maintain retail sections organized. Kept fitting rooms organized. Ensured customer satisfaction by answering questions and directing them to areas of interest. Promoted store credit card and reward point system to customers. Helped maintain retail sections organized. Kept fitting rooms organized. Ensured customer satisfaction by answering questions and directing them to areas of interest. Promoted store credit card and reward point system to customers.