Experience

Slashdot Media

• United States
• Internet Publishing
• 1 - 100 Employee

• Software Market Specialist

  • Sep 2023 - Present



Ecom Health Center

• Mexico
• Advertising Services
• 1 - 100 Employee

• Client Success Executive

  • Apr 2023 - Jul 2023

  Guadalajara, Jalisco, Mexico - Client Communications and Satisfaction • Campaign calendar proposal • Presentation of draft, deliverables, reports and new ideas - Project Management • Campaign calendar creation • Copywriting • Supervision of project timelines and quality of the deliverables • Online store updates and changes



Wexpand

• Mexico
• Human Resources Services
• 1 - 100 Employee

• People Operations Coordinator

  • Jan 2023 - Feb 2023

  Guadalajara, Mexico Metropolitan Area - Responsible for payroll processing and providing functional support for incentive programs. - Working along with the rest of the departments to reach organizational milestones. - Manage client portfolios by assessing their needs and assisting them in their recruitment processes as well as keeping them informed through external communication processes. - Manage and execute special projects such as Learning and development workshops, mental health sessions, event planning… Show more - Responsible for payroll processing and providing functional support for incentive programs. - Working along with the rest of the departments to reach organizational milestones. - Manage client portfolios by assessing their needs and assisting them in their recruitment processes as well as keeping them informed through external communication processes. - Manage and execute special projects such as Learning and development workshops, mental health sessions, event planning and everything related with the employee experience. - Monthly Gazette writing and creation. Show less



CIENCE

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Core Team Lead

  • May 2022 - Dec 2022

• SDR

  • Jun 2021 - May 2022

  - Best performing SDR on startups campaign - Consistent quota attainment in Q1 and Q2 - Mentored new team members in pair with Team Lead - Typically replying in under 10 minutes - Tried & tested sales enablement programs



CUE ITESO

• Apprentice Consultant - Marketing

  • Aug 2020 - May 2021

  Guadalajara, Mexico Metropolitan Area Consultant apprenticeship focused on the marketing area for a Micro and Small Enterprise program. In charge of creating marketing campaigns, branding, manuals for sales and brand image, creating questionnaires, semestral reports on methodology and results.



Freelance

• Vacation Rental Owner

  • Jul 2018 - Jan 2020

  Puerto Vallarta, Jalisco, Mexico Pricing, administration, and communication with staff and the clients, as well as: - Making sure there was effective communication with customers and staff; - Took care of providing a good experience to the clients; - Customer service, accompanying customers through all the process. - Took pictures and managed the Airbnb profile.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jan 2015 - Jun 2015

  Guadalajara, Mexico Metropolitan Area Customer Relationship Representative for Comcast (client).