Josee Doucet

Account Executive at First Data Commercial Services
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Contact Information
us****@****om
(386) 825-5501
Location
CA

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Experience

    • United States
    • Financial Services
    • 500 - 600 Employee
    • Account Executive
      • Oct 2010 - Present

      First Data looks for every opportunity to help customers get more value from every transaction. We develop innovative solutions to make payments simpler, faster, safer and more rewarding. First Data looks for every opportunity to help customers get more value from every transaction. We develop innovative solutions to make payments simpler, faster, safer and more rewarding.

    • United States
    • Apparel & Fashion
    • 700 & Above Employee
    • Customer services representative
      • 2006 - 2010

      G&K Services enhances your company's image and safety by consistently providing superior customer service and high quality work apparel and facility products and services. Prospect & Maximized all potential account on apparel rental program. Achieved high sales volume monthly & quarterly, Reach the spirit of excellent . Maintain outstanding credibility with potential clientele. Fulfilled G&K high expectation. G&K Services enhances your company's image and safety by consistently providing superior customer service and high quality work apparel and facility products and services. Prospect & Maximized all potential account on apparel rental program. Achieved high sales volume monthly & quarterly, Reach the spirit of excellent . Maintain outstanding credibility with potential clientele. Fulfilled G&K high expectation.

    • Territory Manager
      • 2002 - 2005

      Shade-O-Matic is Canada’s leading designer and manufacturer of high-fashion, high-quality window coverings. Manage and service sales and marketing of 30 “box stores” including Home depot, Rona Lansing and Canadian Tire in the Ontario east region. Exceed yearly, quarterly and monthly sales forecast by 25% - 35% Maintain outstanding profitability. Organize 4-8 hour seminars for clients and sales associates on sales, up-sell techniques and product knowledge. Interpret sales data for brand performance to develop regional strategies. Facilitate and resolve conflicts, “problem shooting”, to promote outstanding internal and external report. Create customized selling tools to optimize advertising, inventory, distribution and display. “Hands-On” design resets, create new “plan-o-gram” for store openings and maintain display and store sample books. Complete supply chain experience including order management, inventory control, fulfillment, logistics and replenishment. Execute successfully new product lunches for buyers and store manager. Maintain outstanding report with head office. Design, organize and participate in innovative promotions and marketing campaigns.

    • Brand Specialist
      • Jan 2000 - Jan 2002

      Customer services representative; marketing & qualifying prospects; establishing report; financial analysis; providing product knowledge; negotiating transactions; post- close; follow-up; and upholding services standard. Successfully exceed the quota; averaging over 11 units monthly. Proudly accept over 5 awards and prices for top performance. Participate in several training sessions; Max forecast and V.W. Ajax training learning centre, seminars, and internet V.W. qualification examination Participate to all car show in the G.T.A.

    • Account Manager
      • Jan 1996 - Jan 2000

      Prospecting client by cold calling "Business to Business" in a designed territory. Solicit direct marketing mailing to improve client's advertising campaign and increase revenue. Establish trust and create marketing strategy for optimal results Exceed between 40,000 to 70,000 in revenue per mailing; 7 mailing per year. Provide industry research to capture client's attention. Customized and design the perfect add and promotion to attract the future customers. Fallow the client's step by step; from creative vision to the client's add changes, to the final approval. Working under very strict deadline; art department, printer and retain full payment. Fallow-up mailing with client to determine the success of the promotion and to be ready with a back up plan, in the event that the client wasn't satisfied.

    • Account Manager
      • Jan 1986 - Jan 1995

      Solicit prospective corporation by cold calling and complete follow-through. Design and create customized theme night and manage over 20 major entertainment events . Liaised with Marketing Directors to recommend appropriated venues and negotiated terms and conditions. Coordinated every step to ensure our client's expectations were fulfilled. Provided sales and customer relationship training to new staff. Direct staff meeting and set sales objectives. Solicit prospective corporation by cold calling and complete follow-through. Design and create customized theme night and manage over 20 major entertainment events . Liaised with Marketing Directors to recommend appropriated venues and negotiated terms and conditions. Coordinated every step to ensure our client's expectations were fulfilled. Provided sales and customer relationship training to new staff. Direct staff meeting and set sales objectives.

Education

  • LaSalle College Fashion merchandising technique
  • University of Montreal
    B.A, Marketing

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