Jose Velasco
State Licensed Hearing Instrument Specialist at Livingston Hearing Aid Center- Claim this Profile
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Bio
LinkedIn User
It was my privilege to be Jose's Manager at Hewlett Packard. Jose always displays a wide range of knowledge in the IT industry. He filled his role with tremendous drive, enthusiasm, and creativity. He would be a great asset for any organization, and I wholeheartedly recommend him.
LinkedIn User
It was my privilege to be Jose's Manager at Hewlett Packard. Jose always displays a wide range of knowledge in the IT industry. He filled his role with tremendous drive, enthusiasm, and creativity. He would be a great asset for any organization, and I wholeheartedly recommend him.
LinkedIn User
It was my privilege to be Jose's Manager at Hewlett Packard. Jose always displays a wide range of knowledge in the IT industry. He filled his role with tremendous drive, enthusiasm, and creativity. He would be a great asset for any organization, and I wholeheartedly recommend him.
LinkedIn User
It was my privilege to be Jose's Manager at Hewlett Packard. Jose always displays a wide range of knowledge in the IT industry. He filled his role with tremendous drive, enthusiasm, and creativity. He would be a great asset for any organization, and I wholeheartedly recommend him.
Experience
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Livingston Hearing Aid Center
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United States
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Medical Device
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1 - 100 Employee
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State Licensed Hearing Instrument Specialist
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Mar 2015 - Present
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Hewlett-Packard
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United States
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Information Technology & Services
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300 - 400 Employee
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a Technical Solutions Representative IV
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Jun 2012 - 2015
Work independently while using standard protocol when needed to respond to customer issues. Use moderate judgment to supplement the outlined process. Successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive notification systems. Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (for example warranty, enterprise and some mission-critical). Proactively assist customers to avoid or reduce problem occurrence. Participate in projects for process or quality improvements. Act as a mentor to employes working on similar hardware and software. Show less
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Community
