Experience

TOSHI

• United Kingdom
• Consumer Services
• 1 - 100 Employee

• Concierge

  • May 2022 - Present

  - Recruited 33% of current employees. - Assist customers with purchases made online by delivering merchandise to their homes. - Review daily pick-ups being sure to deliver the merchandise within allotted hours. - Recruited 33% of current employees. - Assist customers with purchases made online by delivering merchandise to their homes. - Review daily pick-ups being sure to deliver the merchandise within allotted hours.



ALDO Group

• Canada
• Retail
• 700 & Above Employee

• Store Manager

  • Feb 2017 - Mar 2022

  - Assess the performance of all full-time and part-time employees and provide training and performance reviews quarterly. - Review and monitor scheduling, purchases and other expenses to maintain quarterly budget of $250,000.- Train and develop employees successfully resulting in increase in yearly budget by 15%. - Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.- Negotiated with customers to buy more products based on strategic analysis of customer daily functions resulting in selling over 3.5% shoe care add-ons for the year. Show less

• Assistant Manager

  • Nov 2015 - Feb 2017

  -



Eastbay

• United States
• Retail
• 500 - 600 Employee

• Assistant Manager

  • Nov 2010 - Aug 2015

  - Received award for highest seller in the region. Sold $600,000 in merchandise within the year. - Review and monitor scheduling, purchases and other expenses to maintain quarterly budget. - Foster a healthy competition mindset through commission-based job. Monthly competition for the highest commission made between associates. - Received award for highest seller in the region. Sold $600,000 in merchandise within the year. - Review and monitor scheduling, purchases and other expenses to maintain quarterly budget. - Foster a healthy competition mindset through commission-based job. Monthly competition for the highest commission made between associates.