Experience

MeridianLink

• United States
• Software Development
• 400 - 500 Employee

• Integration Support Engineer

  • Jul 2016 - Present

  Collaborated with our business partners and clients to onboard new services, support existing services, and provide technical support related to integrations for clients on our software platform. Contributions help make our rapidly growing software platform the solution for all of our clients’ business needs.• Manage projects to on-board new services with business partners, including clients, vendor partners, and third-party developers.• Develop and maintain framework integration guides, schemas, and other supporting documentation.• Work with other teams to investigate, design, implement, and/or execute to increase scalability of support in integrations.• Create and maintain integration documentation for business partners, clients, and internal staff.• Design and then drive test automation to prevent issues. Show less

• Customer Productivity Engineer

  • Jul 2015 - Jun 2016

  Provided excellent Customer Support on various aspect of the LendingQB system.Responsibilities included staying up to date on system knowledge, and able to teach and inform customers over live chat and phone. This was primarily done by researching system behavior from the code base and specifications document and translating them to easy to understand bits of information.



UCI Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Student Programmer

  • Jun 2013 - Jun 2015

  As project manager for the Obstetrics & Gynecology department, created programs, and tools for the department that assisted in the completion of tasks. Provided end-user support for developed systems, and basic troubleshooting of Windows XP & 7. Also responsible for the creation and maintenance of the department's online forms, and web master of the OB-GYN department website and SharePoint site. As project manager for the Obstetrics & Gynecology department, created programs, and tools for the department that assisted in the completion of tasks. Provided end-user support for developed systems, and basic troubleshooting of Windows XP & 7. Also responsible for the creation and maintenance of the department's online forms, and web master of the OB-GYN department website and SharePoint site.



ICS Student Council

• University of California, Irvine

• Member of Project Management committee

  • Sep 2012 - Jun 2015

  Member of the Project Management Committee that was responsible for the planning, setting up, and running of school wide events: information sessions, workshops, App Jams, and projects. Member of the Project Management Committee that was responsible for the planning, setting up, and running of school wide events: information sessions, workshops, App Jams, and projects.