Experience

SkylogistiX

• Germany
• Airlines and Aviation
• 1 - 100 Employee

• Business Manager

  • Mar 2015 - Present

  Australia In this role, I am serving as business manager and administer numerous activities, such as project management, business development, and modern digital systems implementation through the utilisation of professional expertise. I play an integral role in encouraging staff to drive continuous process improvement transformations by providing expert-level leadership direction and coaching. I am mainly involved to ensure a smooth transition by managing EDI integrations between ERPs, including SAP… Show more In this role, I am serving as business manager and administer numerous activities, such as project management, business development, and modern digital systems implementation through the utilisation of professional expertise. I play an integral role in encouraging staff to drive continuous process improvement transformations by providing expert-level leadership direction and coaching. I am mainly involved to ensure a smooth transition by managing EDI integrations between ERPs, including SAP, Oracle, Sabre, Air Vision, and Touchpoint. Identify, devise, and deploy innovative solutions to fulfil client requirements with a focus on boosting satisfaction. I leveraged my professional expertise and perform regular KPI reporting and presentations, while maintaining SOPs in collaboration with internal/external stakeholders to develop insights into overall activities and present necessary information in a suitable manner. My key contributions to this role are:  Streamlined workload for all stakeholders, including 2PL, 3PL, and 4PL through top-tier management of daily tasks.  Developed interactive communication with managing directors based in Germany to support informed decision-making by providing important information regarding ongoing account management.  Drove on-time completion of various projects, containing multiple customers restructures in collaboration with client management teams, while co-ordinating domestic and international trips.  Maximised operational efficiency by creating effective local growth strategies, as well as initiating and implementing continuous improvement projects to achieve strategic objectives.  Enhanced brand image and increased customer trust by exploring new service improvement as well as cost-saving opportunities to accelerate the organisational profitability and growth.

• Operations Manager (Operations | Logistics)

  • Jun 2009 - Mar 2015

  El Salvador By serving as operations manager, I ensured on-time delivery of the right service at the right place by supervising multiple activities, such as supply chain management forecasting, material requirement planning (MRP), and distribution plan (DRP) for in-flight Airline Industry America, as well as fulfilled overall inventory requirements, while boosting services value. I implemented best practices to supervise day-to-day activities to evaluate supply chain performance as well as provided KPI… Show more By serving as operations manager, I ensured on-time delivery of the right service at the right place by supervising multiple activities, such as supply chain management forecasting, material requirement planning (MRP), and distribution plan (DRP) for in-flight Airline Industry America, as well as fulfilled overall inventory requirements, while boosting services value. I implemented best practices to supervise day-to-day activities to evaluate supply chain performance as well as provided KPI reporting on a regular basis in compliance with SOPs to support informed decision-making. Increased customer satisfaction through consistent improvement in processes. These are the following achievements during this role:  Leveraged extraordinary abilities to explore cost-saving opportunities with a keen focus on business development and profitability growth.  Optimised overall productivity through identification of critical issues and implementation of creative solutions in line with client requirements.  Provided excellent inflight services by implementing 5S and accurate inventory control systems for 60+ stations.  Streamlined operational workflow through coordination of on-sight audits and training sessions, while fostering professional relationships.



Plycem

• Costa Rica
• Construction
• 100 - 200 Employee

• Logistics and Production Manager

  • Jun 2006 - May 2009

  El Salvador As a logistics and production manager, I improved picking efficiency to complete products in the first attempt through the provision of excellent customer services, while managing the warehouse and distribution center effectively. I delivered high-quality support in sales analysis to measure the effectiveness of salesforce and compare with designated targets. I utilised professional expertise to lead cross-functional teams with an emphasis on accomplishing strategic objectives in line with… Show more As a logistics and production manager, I improved picking efficiency to complete products in the first attempt through the provision of excellent customer services, while managing the warehouse and distribution center effectively. I delivered high-quality support in sales analysis to measure the effectiveness of salesforce and compare with designated targets. I utilised professional expertise to lead cross-functional teams with an emphasis on accomplishing strategic objectives in line with business expansion and growth. Following are my key accomplishments for this role:  Utilised professional expertise to introduce award-winning Safety Training Observation Program "STOP" by DuPont.  Improved production schedules and streamlined operations via production master planning, BOM, and forecasting.  Drove efficient execution of resources and minimised imminent issues during processes through robust budget planning and control. Show less



Grupo Q

• El Salvador
• Motor Vehicle Manufacturing
• 300 - 400 Employee

• Spare Parts Lead Warehouse Analyst

  • Mar 2003 - May 2006

  El Salvador Automotive Commercial Services. • Spare parts order management • Reporting control • Stock Control