Experience

ACC Aviation

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Charter Executive

  • Jan 2022 - Present



Ethiopian Airlines

• Ethiopia
• Airlines and Aviation
• 700 & Above Employee

• Sales Executive

  • Nov 2019 - Sep 2021

  Ethiopian Airlines is the national carrier of Ethiopia with main hub in Addis Ababa and secondary hub in Lome. It serves a network of over 125 passenger destination from Bole International Airport in Addis Ababa and it is Africa's largest airline in terms of passengers carried, destinations served, fleet size and revenue. The airline is also the world's 4th largest airline by the number of countries it serves. In the role of Sales Executive I have looked over online travel and leisure agency accounts and I have used communication skills to manage their portfolio and ensure that their travel needs are meet satisfactory and annual revenue targets are achieved. In addition I have used public speaking and presentation skills to represent the airline at trade shows, corporate events and to provide trade partners with the airline product information. I have also used negotiation skills to win over new clients and increase the revenue and market share of the existing ones. I received the following training: -Sabre



Singapore Airlines

• Singapore
• Airlines and Aviation
• 700 & Above Employee

• Sales Administration Executive

  • Dec 2018 - Nov 2019

  Singapore Airlines is the flag carrier of Singapore with a hub at Singapore Changi Airport. Since 2018 the airline has been ranked as the world’s best airline. The airline operates a fleet of over 124 wide-body aircrafts consisting of Airbus A330, A350, A380 and Boeing 777 and 787. The airline is among the top 15 carriers worldwide in terms of revenue passenger kilometres and is ranked 10th in the world for international passengers carried. As Sales Administration Executive I have used communication and co-operation skills in order to provide outstanding business support to Key Account Managers on a wide range of non-client facing responsibilities. Furthermore I used teamwork and judgment and decision making skills in order to support a mobile and office based sales force across the agency and corporate business, by tracking performance, providing critical administration support and by coordinating sales efforts to facilitate seamless transition in the sales process. I received the following training: - Amadeus – Altea - SMT/ Salesforce - MIDT - MIS



AirX Charter

• Malta
• Airlines and Aviation
• 200 - 300 Employee

• Charter Sales Executive

  • Jan 2018 - Jan 2019

  Air X is one of the largest and most diverse private charter operators in Europe. It has the fleet capable of offering Sydney to London non-stop capabilities. The fleet consists of four Citation X, three Legacy 600, six Challenger 850, three Boeing 737 and an Airbus A340. The airline has been listed on 2016 Billionare.com as one of the top 10 charter companies in the world and is one of five operators out of over 230 that make up the European market, that has received Argus Platinum and IS-BAO ratings. As charter sales executive I have used multitasking skills in order to take into account availability, fleet optimization and operations while quoting charter flights to the brokers. Furthermore I have evaluated and negotiated prices with the brokers in order to close a sale and achieve set revenue targets. I also used aviation knowledge in order to define and offer suitable alternative airports in cases of airport restrictions. In addition I coordinated confirmed flights with the Operation and Flight support departments. I received the following training: -Avinode -FOSS



Victor

• United Kingdom
• Airlines and Aviation
• 1 - 100 Employee

• Commercial and Operations Associate

  • Dec 2016 - Jan 2018

  Fly Victor is a private jet brokerage that has partnership with over 100 largest air charter operators and it is the only provider to offer an end-to-end charter booking on both web and mobile. Furthermore Victor is the only service to disclose operator and aircraft details offering customers total transparency and complete financial protection with no upfront commitments. As a commercial and operations associate I was managing member’s booked flights while resolving member queries with the customer services team. In addition I collected all information related to flights and liaised with partner operators in order to obtain quotations within specific timescale. I also maintained an online inventory of positioning and discounted flights and assisted marketing and PR team with promotional activities and event partnerships. I received the following training: -Avinode -Salesforce



Thomas Cook Group plc

• Travel Arrangements
• 700 & Above Employee

• Cabin Crew

  • Apr 2013 - Oct 2015

  Thomas Cook Group was established in 1841 making it one of the oldest leisure groups in the world. Thomas Cook Airlines, a subsidiary of Thomas Cook Group and it is a UK based airline with a sales of over £8.5 billion and more than 22 million customers. It is part of airline division of Thomas Cook Group, consisting of several sister airlines such as Thomas Cook Airlines Belgium, Thomas Cook Airlines Scandinavia and Condor. It serves leisure destinations worldwide from its main bases at Manchester and London Gatwick Airport with a fleet of more than 32 aircrafts. As a cabin crew on board Airbus A321 I was responsible for the safety of customers and crew on board. I used communication, persuasion and selling skills in order to increase sales onboard while maintaining compliance for team members and flight crew. I received the following training: -First Aid -Safety Equipment and Emergency Procedures on Airbus A321 -Aviation Security -Fire Fighting Procedures -Cabin Service and Uniform Standards